Team Lead, Operations

Job summary

The Team Lead directs selection, loading, and forklift staff to ensure accurate product distribution while maintaining a safe and productive work environment. They are responsible for monitoring productivity reports, implementing operational standards, and coaching team members to meet performance goals.

Job details

Be the Driving Force Behind Canada's Grocery Supply! Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact. Join our innovative, fast-paced distribution centres and help deliver essential products to over 1,600 stores. With flexible schedules and a strong commitment to health and safety, you’ll play a vital role in keeping Canadians stocked with what they need most. Ready to start fresh? Reporting to the assigned Shift Lead Operations, the Team Leads control and direct all selection, loading, forklift, and support staff to ensure the accurate selection of product to all stores and affiliates. Actively contribute to a positive, productive, and safe working environment. Here’s where you’ll have an impact: Provide employees with instruction, information, supervision, and facilities to encourage ongoing safe work practices Maintain integrity of EXE productivity Maintain integrity of health and safety checklists and inspections Participate on the Joint Occupational Health and Safety Committee as required Work with Shift Leads and Managers to identify problems and work to make improvements Comply with all RSC audit expectations (OH&S, etc.) Contribute to the effectiveness of the RSC’s health and safety program by promoting a safe work culture Monitor and review all reports and develop strategies for improving RSC productivity Prompt implementation of new and or revised RSC programs and standards Ensure all checklists are complete, current, and accurate Coach, counsel, and discipline as required Adhere and implement all applicable company safety standards Maintain sanitation standards Promote employee engagement, mission and purpose Performs special projects and other duties as required What you bring to the table: Minimum of two years' experience in a Retail Support Centre (RSC) Previous experience with Material Handling Equipment Proficient knowledge of the Microsoft Office Suite, EXE, SAP and WMS. Post Secondary Diploma/Degree or relevant Work Experience Full engagement with colleagues and warehouse staff Well-rounded individual detail oriented with strong organizational, time management, analytical, and problem-solving capabilities Ability to meet tight deadlines while ensuring accuracy Strong customer service skills Ability to work effectively in a team environment Familiarity with the Western and Prairie Road network Supervise and performance manage a team May be required to lift to 50 lbs Sitting, walking or standing for long periods of time Flexible in their schedule working days, evening or nights as all other duties are required Learn more about our story and culture: Who We Are | Why Work With Us Total Rewards We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation. Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please click the “I’m interested” or "Apply" button above. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided. Additional Information External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization. We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams. Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process. Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.

What you’ll do

The Team Lead directs selection, loading, and forklift staff to ensure accurate product distribution while maintaining a safe and productive work environment. They are responsible for monitoring productivity reports, implementing operational standards, and coaching team members to meet performance goals.

Requirements

Candidates must have at least two years of experience in a Retail Support Centre and proficiency with WMS, SAP, and material handling equipment. A post-secondary diploma or degree is required, along with strong organizational and leadership capabilities.

Benefits

• Health benefits
• Dental benefits
• Retirement and savings programs
• Employee Share Ownership Plan
• 10% in-store discount
• Virtual healthcare
• Employee and Family Assistance Program
• Learning and development opportunities
• Parental leave top-up
• Paid vacation

Listed skills

• Time management · Preferred
• SAP · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Operations Management · Preferred
• Coaching · Preferred
• Team Leadership · Preferred
• Microsoft Office Suite · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Operations management
• Team leadership
• Material handling equipment
• Warehouse management
• Microsoft Office Suite
• EXE
• SAP
• WMS
• Health and safety compliance
• Performance management
• Problem-solving
• Organizational skills
• Time management
• Customer service
• Analytical skills
• Coaching
• Material Handling Equipment
• Virtual Health
• Auditing
• Checklists
• Customer Service
• Employee Engagement
• Performance Management
• Occupational Safety And Health
• Forklift Truck
• Warehousing
• Innovation
• Problem Solving
• Warehouse Management Systems
• Microsoft Office
• Operations
• Safety Standards
• Sanitation
• SAP Applications
• Time Management
• Detail Oriented

Job areas

• Logistics
• Management & Leadership
• Retail
• Manufacturing
• Security & Safety
• Operations Team Lead
• Warehouse / Distribution Supervisor
• Supply, Distribution and Related Managers
• First-Line Supervisors of Material-Moving Machine and Vehicle Operators
• First-Line Supervisors of Transportation and Material Moving Workers, Except Aircraft Cargo Handling Supervisors

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