Opens an external site
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Apply by
- Nov 1, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
Job summary
Coach and develop the team while overseeing front-of-house operations across the bowling lanes, bar and diner, and amusements areas. Support the General Manager with centre goals and financial targets, while maintaining high standards of service and a safe, enjoyable guest experience.
Job details
Are you a highly motivated, engaging manager? Are you looking for an employer that will invest in you and develop your career further? Do you thrive in fun, friendly and fast paced working environments? If so, then look no further! The Why... Join Splitsville as an Assistant Manager and in return you'll get: 3 weeks of vacation - increasing to 4 after one year of service Discounts on food and $1 bowling The opportunity to earn bonus Access to our in-house training pathways Financial long service awards Medical and dental benefits RRSP matching plan Mental health support benefits The What... When joining Splitsville as an Assistant Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area. Within our fast-paced, dynamic world, you will be at the very centre of the Splitsville experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the guest journey. The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets. You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers. To Be Successful You Will Have Management experience, ideally within a retail or restaurant setting A passion for guest service Evidence of inspiring and developing large teams A willingness to work nights and weekends Desire for success A friendly, energetic, enthusiastic and positive attitude The ability to work well as part of a team Excellent communication skills Experience with organizing and assigning shift tasks Experience working in a fast-paced environment The Who... Splitsville Entertainment is Canada’s premier family entertainment centre! Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience. At Splitsville we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company. To keep your job search safe and simple, we’d like to share a quick note about how we hire. All applications are submitted only through our official career site (www.careers.splitsvillebowl.ca). You may also see our job ads on Indeed and LinkedIn - those listings will always link back to our career site for the actual application process. We do not use application forms on any other websites or job application portals. This helps protect candidates from fraudulent job ads and fake application sites. If you ever come across a posting that asks you to apply elsewhere, please treat it with caution—it isn’t associated with us.
What you’ll do
Coach and develop the team while overseeing front-of-house operations across the bowling lanes, bar and diner, and amusements areas. Support the General Manager with centre goals and financial targets, while maintaining high standards of service and a safe, enjoyable guest experience.
Requirements
Candidates should have management experience, ideally in retail or a restaurant, and a passion for guest service with evidence of inspiring and developing large teams. They should be willing to work nights and weekends and bring strong communication, teamwork, shift-planning, and fast-paced operations skills.
Benefits
- Vacation
- Food Discounts
- Bowling Discounts
- Bonus Opportunity
- In-House Training
- Long-Service Awards
- Medical Benefits
- Dental Benefits
- RRSP Matching
- Mental Health Support
Listed skills
- Teamwork · Preferred
- Operations Management · Preferred
- Communication · Preferred
- Team Leadership · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Team Leadership
- Coaching and Mentoring
- Guest Service
- Team Development
- Operations Management
- Front-of-House Operations
- Back-of-House Support
- Financial Target Management
- Shift Task Organization
- Task Assignment
- Communication
- Teamwork
- Fast-Paced Environment Adaptability
- Safety Standards
- Positive Attitude
Job areas
- Management & Leadership
- Hospitality
- Sports & Recreation
- Food & Beverage
- Customer Service & Support
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