Restaurant General Manager

Job summary

Lead all restaurant and bar operations, including cost control, ordering, scheduling, hiring, training, and team leadership. Maintain guest service, safety, compliance, and food quality standards while collaborating with airport leadership and managing forecasts, budgets, and business plans.

Job details

Join Our Team! Join SSP America as our next Restaurant General Manager and guide a full-service concept in one of the most dynamic, fast-paced environments in the industry. Base salary: $72,000 - $74,000 per year Bonus: Quarterly performance bonus plus an annual super bonus plan Benefits package: Health, dental, vision, life insurance, 401(k) with company match, paid time off, employee assistance program, and more Why This Role Matters Airport restaurants run differently — higher volume, tighter coordination, and a whole new level of operational challenge. As the Restaurant General Manager, you run the show. You lead the full restaurant operation, collaborate with airport authorities, coach a diverse team, and make decisions that drive guest experience, financial results, and team culture. This is a role for someone who wants to level up fast, take ownership, and grow in a nationwide organization. What You’ll Lead Full restaurant and bar operations Cost control, ordering, and scheduling Hiring, training & team leadership Guest experience & hospitality standards Safety, compliance & food quality Collaboration with airport leadership Forecasting, budgeting & business planning What You Bring Minimum 3 years as a Full-Service Restaurant GM (with bar experience preferred) Strong financial and operational skills Ability to manage high-volume, multi-priority environments Experience leading diverse teams A mindset geared toward service, coaching, and accountability Comfortable using POS systems, MS Office, and operational tools A desire to grow — we promote strong leaders fast Why You’ll Love Working With Us Quarterly bonus + year-end super bonus Full medical, dental, vision, life insurance & PTO 401(k) with company match Career progression across 60+ airports in North America Work for one of the largest airport restaurant operators in the world About SSP America Operating in nearly 40 countries, SSP America delivers authentic dining experiences that capture the “taste of place” in airports across the world. At Cafe Con Leche, located in the Tampa International Airport (TPA), we’re passionate about great food, exceptional service, and a welcoming atmosphere for travelers. Ready to Apply? If you’re passionate about food and hospitality and want to bring your leadership skills to Cafe Con Leche as a Restaurant General Manager, we’d love to hear from you. Apply today! Why Join Us? Dynamic environment: Work in a high-volume airport location where no two days are the same Growth opportunities: Develop your career with a global leader in travel dining Competitive rewards: Enjoy a comprehensive pay and benefits package that recognizes your contribution SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or any other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

What you’ll do

Lead all restaurant and bar operations, including cost control, ordering, scheduling, hiring, training, and team leadership. Maintain guest service, safety, compliance, and food quality standards while collaborating with airport leadership and managing forecasts, budgets, and business plans.

Requirements

Requires at least three years of experience as a full-service restaurant general manager; bar experience is preferred. Candidates should have strong financial and operational skills, experience leading diverse teams in high-volume environments, a service-oriented coaching and accountability mindset, and comfort with POS systems, MS Office, and operational tools.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k) With Company Match
• Paid Time Off
• Employee Assistance Program
• Quarterly Performance Bonus
• Annual Bonus

Listed skills

• Training · Preferred
• Budgeting · Preferred
• Cost Control · Preferred
• Guest Experience · Preferred
• Safety Compliance · Preferred
• Team Leadership · Preferred
• scheduling · Preferred
• Forecasting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Restaurant Operations
• Bar Operations
• Cost Control
• Ordering
• Scheduling
• Hiring
• Training
• Team Leadership
• Guest Experience
• Hospitality
• Safety Compliance
• Food Quality
• Airport Leadership Collaboration
• Forecasting
• Budgeting
• Business Planning

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support

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