Clinic Secretary - High Risk Antepartum - Casual 2026-17809 (2026-17809)

Original job posting

Welcome patients, collect and process registration information, prepare and maintain charts, schedule appointments, and respond to telephone inquiries. Prepare clinic statistics and correspondence, send reports and referrals, coordinate patient files and supplies, and provide information about clinic services.

Job details

Summary of Duties Greets all patients to clinics, collect and process all required information, verify health cards, prepare patient’s chart for clinicians and update clinic computerized system with relevant patient data as required; Responds quickly and effectively to all telephone inquiries Relays information from clinicians to patients as directed; Prepares monthly statistics and deliver as directed; Schedules patients for clinics in a timely manner. Notify patients of appointment times and reschedule appointments at either patient’s or doctor’s request; Prepares and distributes a wide variety of clinic correspondence as directed and provides receipts as required; Sends out patient reports, requisitions and referrals as directed; Organizes patient charts within the clinic and liaises with Health Data Records as required to ensure safe and efficient movement of patient files; Provides information to people inquiring about available services in clinic; Orders supplies for the clinic as directed; Other duties as assigned. Qualifications/Skills Recent related administrative experience in a clinical/medical office setting required. Familiarity with SB patient registration and scheduling required. Previous experience in busy Obstetrical outpatient setting required. Demonstrated proficiency with MS Office (Word, Excel, Outlook) required. Typing speed 40 w.p.m. preferred Post-secondary medical secretarial diploma preferred. Post-secondary medical secretarial diploma preferred. Demonstrated familiarity with computerized scheduling and registration programs including PAS and Quadramed. Demonstrated understanding of medical terminology required. Familiarity obstetrical related terminology required. Demonstrated superior customer service skills and proven ability to effectively deal with emotional patients with patience, sensitivity and discretion. Demonstrated superior interpersonal and communication skills required Demonstrated effective organizational and time management skills

What you’ll do

Welcome patients, collect and process registration information, prepare and maintain charts, schedule appointments, and respond to telephone inquiries. Prepare clinic statistics and correspondence, send reports and referrals, coordinate patient files and supplies, and provide information about clinic services.

Requirements

Recent administrative experience in a clinical or medical office and experience in a busy obstetrical outpatient setting are required, along with familiarity with patient registration, scheduling, and medical and obstetrical terminology. Proficiency with Microsoft Office and computerized scheduling systems, strong customer service and communication skills, and effective organization and time management are required; a medical secretarial diploma and typing speed of 40 words per minute are preferred.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Appointment Scheduling · Preferred
• written communication · Preferred
• Organization · Preferred
• Microsoft Excel · Preferred
• Microsoft Word · Preferred
• interpersonal communication · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Patient Registration
• Appointment Scheduling
• Medical Office Administration
• Customer Service
• Interpersonal Communication
• Written Communication
• Organization
• Time Management
• Medical Terminology
• Obstetrical Terminology
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• PAS
• Quadramed
• Typing

Job areas

• Healthcare
• Administrative
• Customer Service & Support