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- Employment type
- Full-time
- Experience level
- Entry, Junior · 0+ years
- Minimum education
- High school
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
Job summary
Determine the services offered and implement operational procedures while ensuring health and safety regulations are followed. Address customer complaints, provide customer service, and plan, organize, direct, control, and evaluate daily operations.
Job details
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Urban area Responsibilities Tasks Determine type of services to be offered and implement operational procedures Ensure health and safety regulations are followed Address customers' complaints or concerns Provide customer service Plan, organize, direct, control and evaluate daily operations Additional information Work conditions and physical capabilities Work under pressure Tight deadlines Attention to detail Personal suitability Accurate Client focus Excellent oral communication Excellent written communication Flexibility Reliability
What you’ll do
Determine the services offered and implement operational procedures while ensuring health and safety regulations are followed. Address customer complaints, provide customer service, and plan, organize, direct, control, and evaluate daily operations.
Requirements
Requires a secondary school graduation certificate and 1 to less than 2 years of experience. The role calls for accuracy, customer focus, strong oral and written communication, flexibility, reliability, and the ability to work under pressure, meet tight deadlines, and pay attention to detail.
Listed skills
- Customer service · Preferred
- Planning · Preferred
- Organization · Preferred
- Leadership · Preferred
- Attention to detail · Preferred
- Accuracy · Preferred
- written communication · Preferred
- Reliability · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Restaurant Operations
- Operational Procedures
- Health And Safety Compliance
- Customer Service
- Complaint Resolution
- Daily Operations Management
- Planning
- Organization
- Leadership
- Attention To Detail
- Accuracy
- Oral Communication
- Written Communication
- Flexibility
- Reliability
Job areas
- Hospitality
- Food & Beverage
- Management & Leadership
- Customer Service & Support
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