Sales Solution Specialist

Job summary

Manage and grow a portfolio of approximately 75 independent Healthcare and Senior Living accounts, with a territory sales volume of about $18 million, by identifying business opportunities and achieving sales and profit goals. Develop customer proposals and business plans, maintain account and contract compliance, coordinate internal resources, and provide consultative solutions that improve customer success and profitability.

Job details

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. Compensation 57,100.00 - 107,200.00 CAD Annual Purpose The Sales Solution Specialist responsible for helping the customer succeed while achieving specific team and individual sales and profit goals set by the company. Provide an exceptional level of business to business (B2B) sales consultation, account management, customer service, and innovative solutions that differentiate Sysco in the marketplace. This role is responsible for the account management and growth of Healthcare & Senior Living independent customer sales with a territory size of approximately 75 Accounts and $18 million. Responsibilities Accountable for Business Development for independent Healthcare (HC) & Senior Living (SL) customers in the local and surrounding area. Add product lines to existing customers by identifying opportunities and incorporate team selling activities. Develops and delivers sales bids/proposals/presentations and conducts product demonstrations with key decision makers. Executes National Sales Team strategy and collaborates on opportunities to obtain new lines and recover lost lines of business. Identifies opportunities to improve customer account profitability. Manages accurate sales pipeline, consultative activities, and customer contact information in customer relationship management (CRM) tool. Supports quarterly business reviews with local customer headquarters to discuss joint opportunities to grow sales and improve profitability. Ensures customer contract compliance and define action plans to align to master service agreement (MSA) representations. Provides consultative services by providing market trends and insights, identifying integration points with Specialty Companies (Fresh Point, European Imports, SOTF, Buckhead). Engages the Customer Experience Team to escalate all customer issues. Coordinates and leads all activities and resources for targeted accounts and ensures follow-up on all next step agreements. Understands our customers' business and provides value-added solutions through products, services, tools, and information to help them succeed. Provides education, promotes offerings, and leverages these resources to drive business growth with targeted accounts. Establishes positive working relationships with all departments in the Region. Utilizes CRM tools (Sysco 360) as communication and measurement tool. Complies with Sysco's Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met. Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their supervisor. Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present. Performs other duties as assigned. Skills Intermediate proficiency in Microsoft Office including Excel, Word, PowerPoint, Outlook. Professional salesperson with proven ability to cultivate relationships and grow sales. Strong financial acumen and ability to properly plan and execute business plans. Demonstrated skills in consultative selling, networking and negotiations. Business and restaurant operations acumen to manage sophisticated customers. Strong interpersonal skills and ability to work with and influence a variety of key stakeholders. Ability to express information in terms of profit and loss, food cost and expense ratio. Persuasive communication skills, ability to effectively communicate with internal and external teams. Demonstrate a high level of business acumen and interpersonal savvy. Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time. Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth. Solid analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data. Proactive, self-directed, with the ability to structure a weekly schedule to be successful. Education Post-Secondary Degree or Diploma in a business-related field; equivalent experience may be considered. Experience 2 years or more of sales experience required. Travel Requirements There will be travel required. A valid driver's license in good standing with access to a vehicle is required.

What you’ll do

Manage and grow a portfolio of approximately 75 independent Healthcare and Senior Living accounts, with a territory sales volume of about $18 million, by identifying business opportunities and achieving sales and profit goals. Develop customer proposals and business plans, maintain account and contract compliance, coordinate internal resources, and provide consultative solutions that improve customer success and profitability.

Requirements

Requires at least two years of sales experience and a post-secondary degree or diploma in a business-related field, although equivalent experience may be considered. Candidates should have strong consultative sales, financial, communication, organizational, and analytical skills, intermediate Microsoft Office proficiency, and a valid driver's license with access to a vehicle.

Listed skills

• Customer service · Preferred
• Account Management · Preferred
• Negotiation · Preferred
• Microsoft Office · Preferred
• Consultative Selling · Preferred
• Project management · Preferred
• Relationship Building · Preferred
• Stakeholder Management · Preferred
• Business development · Preferred
• CRM · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• B2B Sales
• Account Management
• Business Development
• Consultative Selling
• Relationship Building
• Negotiation
• Financial Acumen
• Business Planning
• Customer Service
• Stakeholder Management
• Persuasive Communication
• Project Management
• Analytical Problem-Solving
• Sales Pipeline Management
• Microsoft Office
• CRM

Job areas

• Sales
• Customer Service & Support
• Food & Beverage
• Healthcare
• Logistics

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