Lead Hand

Job summary

The Warehouse Lead is responsible for monitoring shipping and receiving activities, managing inventory systems, and ensuring accurate cycle counts. They also lead team members, conduct training, and ensure compliance with food safety and health and safety standards.

Job details

JOB DESCRIPTION Warehouse Lead Hand The Warehouse Lead plays an important role in the warehouse and logistics departments. The Warehouse Lead works in a fast-paced food manufacturing environment and is responsible for monitoring shipping and receiving activities in the department, as well as leading the company’s cycle count program and occasionally operating heavy equipment. Compensation: $27/hour Responsibilities: Track and manage raw materials, equipment, shipments, and stock levels. Digitally manage inventory systems, reconcile variances, and prepare accurate inventory reports. Monitor and prevent supply shortages; proactively address unexpected shortages. Participate in regular cycle counts to ensure inventory accuracy. Place and manage material orders as required to meet operational needs. Review, process, and reconcile all incoming and outgoing orders. Oversee receiving operations to ensure accuracy against purchase orders and quality standards. Ensure accurate and timely order picking/selection to meet KPIs. Manage invoicing, packaging, and preparation of orders for shipment. Coordinate accurate, timely, and efficient customer deliveries, including those handled by outside transport. Partner with supervisors and management to plan and schedule daily/weekly tasks in line with demand. Cross-train team members for flexibility and operational coverage. Conduct on-the-job training and performance reviews for new team members, ensuring smooth integration. Lead by example, fostering a positive, collaborative, and adaptable work environment. Produce daily, weekly, and monthly operational and performance reports. Set and monitor productivity goals; ensure targets are consistently met or exceeded. Collaborate with the Warehouse Supervisor to improve efficiency and reduce errors, fuel, maintenance, and labor costs. Maintain cleanliness and organization across cooler, freezer, and dry storage areas. Ensure compliance with all company policies, procedures, and OHSA/Health & Safety standards. Enforce company Food Safety and HACCP regulations. Ensure all warehouse equipment is maintained and safe to operate. Oversee cooler/freezer product movement and integrity. Communicate effectively with Sales and other departments to support customer needs. Ability to work weekends as needed. Ability to work evenings as needed. Ability to use scanning guns and warehouse technology effectively. All other duties as assigned. Qualifications: 2+ years of hands on experience in a similar role Exceptional organizational skills Strong computer skills Excellent time management skills Good communication skills, both written and verbal Attention to detail Excellent problem-solving skills Strong decision-making skills Excellent financial skills (e.g. budgeting, calculating, accounting) A successful Warehouse Lead will often have previous experience on the floor of a retail store or warehouse. Experience with responsibilities such as stocking shelves and supplying management with inventory reports are considered an asset to the Warehouse Lead position. A candidate may also have experience in Project Management or Production Management. Completion of specialized training courses in management, inventory management, or computer software is considered a strong asset in a candidate. Candidates with a bachelor’s degree in business administration or management can be considered as exceptional candidates for the position. Ability to lift 50-70 lbs. Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities. At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We are Better Together. COMPANY OVERVIEW Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. Our Purpose: Connecting the world to share food and care for one another Our Mission: Delivering success for our customers through industry-leading people, products and solutions Our Identity: Together we define our future of foodservice and supply chain Here’s a sample of the many benefits Sysco colleagues enjoy: Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups (*benefits may vary based on location or bargaining unit) ADDITIONAL INFORMATION This Job Requisition was created with the help of AI. AI will not be used to make hiring decisions or who progresses in the Job Application process. If you have any questions, please reach out to our Talent and Acquisition Team. This Job Requisition is for an existing vacancy.

What you’ll do

The Warehouse Lead is responsible for monitoring shipping and receiving activities, managing inventory systems, and ensuring accurate cycle counts. They also lead team members, conduct training, and ensure compliance with food safety and health and safety standards.

Requirements

Candidates must have at least 2 years of hands-on experience in a similar warehouse or retail role. Strong organizational, computer, and communication skills are required, along with the ability to lift 50-70 lbs.

Benefits

• Health and Dental Insurance
• Health Care Spending Account
• Wellness Account
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Parental Leave Plan
• Company Pension Plan
• Group RRSP
• TFSA
• Employee and Family Assistance
• Stock Purchase Plan
• Maple Virtual Care
• Online Learning
• Product Discounts
• Vendor Discounts

Listed skills

• Time management · Preferred
• Heavy equipment operation · Preferred
• Problem solving · Preferred
• Financial Reporting · Preferred
• Warehouse operations · Preferred
• Data analysis · Preferred
• Communication · Preferred
• Logistics · Preferred
• Team Leadership · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Inventory management
• Logistics
• Warehouse operations
• Shipping and receiving
• Cycle counting
• Heavy equipment operation
• Data analysis
• Team leadership
• Performance management
• Food safety compliance
• HACCP
• Problem-solving
• Time management
• Computer literacy
• Communication
• Financial reporting
• Employment Equity
• Shipping And Receiving
• Performance Reporting
• Supply Chain
• Organizational Skills
• Lifting Ability
• Stocking Merchandise
• Food Manufacturing
• Strong Work Ethic
• Accounting
• Budgeting
• Business Administration
• Management
• Decision Making
• Cleanliness
• Computer Literacy
• Food Services
• Cycle Counting
• Dental Health
• Sales
• Packaging And Labeling
• Food Safety And Sanitation
• Warehousing
• Leadership
• Hazard Analysis And Critical Control Points (HACCP)
• Inventory Management
• Invoicing
• Problem Solving
• Key Performance Indicators (KPIs)
• Project Management
• On-The-Job Training
• Operations
• Order Picking
• Performance Review

Job areas

• Logistics
• Manufacturing
• Food & Beverage
• Management & Leadership
• Trades
• Lead Hand
• Inventory Control Manager
• Supply, Distribution and Related Managers
• Supply Chain Managers
• Transportation, Storage, and Distribution Managers

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