FOH Staff Member

Job summary

The FOH staff member is responsible for creating a welcoming dining experience and providing exceptional service to guests. They must also maintain restaurant cleanliness, perform side work, and proactively upsell menu items to increase sales.

Job details

Description Join Our Team at the new Houston Location, Ramen Tatsu-Ya in Bellaire! Perks Include: Flexible Scheduling Paid On-the-Job Training Advancement Opportunities (promotions from within) Free Meals During Shifts Employee Referral Rewards (50% on first paycheck, 50% on second paycheck) Discounts offered at all Tatsu-Ya locations Family Meal Benefits: Sick Time Off for full-time employees (5 days) Medical, Dental, and Vision Insurance (based on hours worked) What is the job?: As a FOH employee, you will create a welcoming dining experience and ensure exceptional service for our guests. Utilizing your interpersonal skills and strong work ethic, you will enhance guest satisfaction and operational excellence. Perform all tasks associated with each front-of-house position efficiently, following the checklist provided by your General Manager. Proactively upsell menu items and promotions to enhance the guest experience and increase sales. Provide excellent guest service through table touches, addressing guest needs, and ensuring a welcoming atmosphere. Maintain cleanliness throughout the shift by performing daily cleaning tasks, including wiping down surfaces and managing spills. Complete all side work as required and check out with the Manager on Duty (MOD) to ensure all tasks are finished and shift responsibilities are met. Prioritize timely delivery of food to tables to ensure guests receive their orders promptly. Regularly check restrooms for cleanliness and restocking, ensuring they are well-maintained throughout the shift. Requirements Requirements: Must be 18+ years old. Valid food handlers and TABC certificates. Ability to work in a fast-paced environment and lift 25-50 lbs. Prolonged periods of standing and navigating the kitchen environment. Ready to make an impact in our kitchen? Apply for the FOH Team Member position at Tatsu-Ya and help keep our operations running smoothly!

What you’ll do

The FOH staff member is responsible for creating a welcoming dining experience and providing exceptional service to guests. They must also maintain restaurant cleanliness, perform side work, and proactively upsell menu items to increase sales.

Requirements

Candidates must be at least 18 years old and possess valid food handler and TABC certificates. The role requires the ability to work in a fast-paced environment, stand for prolonged periods, and lift between 25-50 lbs.

Benefits

• Flexible scheduling
• Paid on-the-job training
• Advancement opportunities
• Free meals during shifts
• Employee referral rewards
• Discounts at all Tatsu-Ya locations
• Sick time off
• Medical insurance
• Dental insurance
• Vision insurance

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Cleaning · Preferred
• interpersonal skills · Preferred
• Food safety · Preferred
• Communication · Preferred
• Upselling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Upselling
• Interpersonal skills
• Cleaning
• Time management
• Food safety
• Communication
• Teamwork
• Strong Work Ethic
• Cleanliness
• Customer Service
• Sales
• Interpersonal Communications
• Operational Excellence
• Operations
• Vision Insurance
• Prioritization

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support
• Front of House Staff
• Waiter / Waitress
• Waiters
• Waiters and Waitresses

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