Shift manager - fast food restaurant

Job summary

Establish work schedules and methods, requisition supplies, and supervise and train staff responsible for food preparation and service. Maintain quality standards, provide customer service, address complaints, track stock and operational records, and prepare reports and cost estimates.

Job details

Work Term: Permanent Work Language: English Hours: 40 to 45 hours per week Education: Secondary (high) school graduation certificate Experience: 2 years to less than 3 years Work setting Food service establishment Tasks Establish methods to meet work schedules Requisition food and kitchen supplies Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Ensure that food and service meet quality control standards Prepare budget and cost estimates Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare and submit reports Establish work schedules Provide customer service Supervision Staff in various areas of responsibility Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Combination of sitting, standing, walking Standing for extended periods Bending, crouching, kneeling Walking Physically demanding Attention to detail Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Flexibility Team player Initiative Dependability Employment terms options Early morning Evening Shift Employment terms options Morning Night Day Weekend Health benefits Dental plan Health care plan Financial benefits Bonus Group insurance benefits Support for newcomers and refugees Supports newcomers and/or refugees with foreign credential recognition Support for youths Offers mentorship, coaching and/or networking opportunities for youth Support for Indigenous people Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

What you’ll do

Establish work schedules and methods, requisition supplies, and supervise and train staff responsible for food preparation and service. Maintain quality standards, provide customer service, address complaints, track stock and operational records, and prepare reports and cost estimates.

Requirements

Requires a secondary school graduation certificate and 2 to less than 3 years of experience. The role calls for customer focus, communication, dependability, initiative, flexibility, teamwork, and the ability to work in a fast-paced, physically demanding environment.

Benefits

• Dental Plan • Health Care Plan • Bonus • Group Insurance Benefits

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Attention to detail · Preferred
• report preparation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Staff Training
• Work Scheduling
• Food and Kitchen Supply Requisitioning
• Food Quality Control
• Customer Service
• Complaint Resolution
• Budgeting and Cost Estimation
• Inventory Recordkeeping
• Report Preparation
• Sanitation and Safety Procedures
• Oral Communication
• Attention to Detail
• Teamwork
• Flexibility
• Initiative

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support