Operations Manager, Bridging Divides

Job summary

Manage the Bridging Divides program’s day-to-day administrative and operational activities, including procedures, financial controls, budgets, and research meeting materials. Advise the Executive Director, develop fundraising and community partnerships, and oversee staff hiring, onboarding, supervision, and performance.

Job details

About Toronto Metropolitan For more than 75 years, Toronto Metropolitan University (formerly known as Ryerson University) has been shaping the next generation of leaders through its uniquely innovative, entrepreneurial and career-focused approach to higher education. Driven by bold leadership, cutting-edge research and a deep commitment to academic excellence, TMU collaborates with students, faculties, staff and partners to push boundaries, reimagine solutions and create meaningful change in an increasingly interconnected world. For a more in-depth understanding of our vision, core values and ongoing work, please see our academic plan TMU welcomes those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us in realizing the benefits of embedding these values into the work at every level and in every unit of the university. In addition, to correct the conditions of disadvantage in employment in Canada and to bring lived experiences to the work, we encourage applications from members of equity deserving groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit Peoples in Canada, First Nations Peoples in the United States, racialized people, Black people, persons with disabilities, women, and 2SLGBTQ+ people. Preference will be given to candidates with lived experiences as people from equity deserving groups, as well as experience working with these communities with which the University works every day. Please note that all qualified candidates are encouraged to apply and we welcome newcomers and immigrants to Canada. In April 2022, the university announced its new name of Toronto Metropolitan University. Learn more about our next chapter. About The Office Of The Vice-President, Research And Innovation As Canada's comprehensive innovation university, Toronto Metropolitan University engages in scholarly, research and creative (SRC) activity that addresses real-world challenges to drive economic growth and improve quality of life for Canadians. Our strong focus on innovation and evidence-based research has made us a preferred partner for government, industry, not-for-profit organizations, communities and individuals. Together, we are improving processes, developing new technologies and services, and creating new companies and social enterprises. The Office of the Vice-President, Research and Innovation (OVPRI) establishes the strategic direction and oversees the administration of Toronto Metropolitan University’s scholarly, research and creative activity (SRC) enterprise, including grants administration, external funding, SRC policies, partnerships and collaborations, commercialization, and business development. About Bridging Divides The Migrant Integration in the Mid-21st Century: Bridging Divides (BD) research program is dedicated to building a new understanding of the challenges and opportunities that migrant integration poses for Canada (and all countries) locally and across borders. The program’s unique interdisciplinary research design will drive leadership in the areas of citizenship and civic participation, the future of work, healthcare, and the responsible and ethical use of advanced technologies, including artificial intelligence, which is changing the way we work, live and interact. This intersectional approach will contribute to building communities and urban centres that are equitable, resilient and inclusive to migrants. The program will focus on the urban context, including both large urban centres and small- and mid-sized cities, as these are the main destinations of both newcomers and settled immigrants. The Opportunity The Office of the Vice-President, Research and Innovation (OVPRI) is looking for an Operations Manager to support the Bridging Divides research program. This role will coordinate the day-to-day operations of the program, ensuring the creation and implementation of administrative processes, controls, operational and financial procedures to facilitate smooth and efficient operations. The Manager will support the goals and objectives of Bridging Divides, TMU and its academic partners. Key Responsibilities Include Administrative and operational management Manages the day-to-day administrative operations of the Bridging Divides (BD) program including reviewing, creating, and implementing effective administrative and operational procedures and controls, as well as liaising with various stakeholders Financial management Oversees and controls the financial management of the program. Supports the Executive Director with the creation of annual operational budgets and ensures adequate management and control of the expenses. Research support Assembles relevant background material for BD’s meetings by researching and collecting documents from a variety of sources, and provides briefing notes for internal and external meetings Advising and partnerships Provides advice and assistance to the Executive Director on issues related to the affairs of BD, including financial, confidential/sensitive personnel matters, policy/procedures anomalies, etc. Researches, identifies, recommends and implements fundraising and/or community partnerships that compliment BD research priorities and ensures prospective partnerships are in alignment with BD and university-wide advancement initiatives. HR management Manages and supervises staff, assigns and prioritizes tasks, establishes goals, sets expectations and evaluates performance. Hires, trains, develops and performance manages assigned staff. Monitors performance and provides feedback to staff on performance. Oversees the onboarding of all BD staff, including the development and implementation of related documents, tools, resources and processes. Qualifications To help us learn more about you, please provide a cover letter and resume describing how you meet the following required qualifications: Completion of a post-secondary degree in a related field. A minimum of 3 years of experience within a fast-paced demanding environment. Experience in a support function as part of an administrative team, involving high-level problem solving skills. Exceptional oral and written communications skills and presentation skills. Demonstrated tact and diplomacy. Knowledge of finance, budgeting and accounting principles and concepts. Ability to maintain strict confidentiality. Sound judgment, analytical and problem-solving skills. Knowledge of administrative processes and procedures. Project management, planning, organizational and time management skills. Initiative and self-motivation. Superior interpersonal and relationship management skills. Additional Information (MAC) Position Number20005035Reports ToExecutive Director, Bridging DividesDepartmentOffice of the Vice-President, Research and Innovation (OVPRI)Employee Group MACVacancy Type Term This is a current vacancy Work LocationIn-PersonStart DateASAPEnd DateFebruary 28, 2027Hours of Work 36.25Grade C42Salary Scale$70,448 - $112,535Hiring Salary Range$67,372 - $91,492Posting DateOctober 5, 2026Application Close DateOctober 20, 2026 Equivalent experience or a combination of equivalent experience and education may be accepted in place of education. As part of the selection process, candidates may be required to complete an occupational assessment. Applications will only be accepted online through Toronto Metropolitan University's career site. Candidates must have a demonstrated record of dependability/reliability and a commitment to maintain confidentiality. We encourage all First Nations, Metis and Inuit peoples or Indigenous peoples of North America, to self-identify in their applications. We will provide an accessible experience for applicants, students, employees, and members of the Toronto Metropolitan University community. We are committed to providing an inclusive and barrier-free work environment, starting with the recruitment process. If you have restrictions that need to be accommodated to fully participate in any phase of the recruitment process, please submit your request through the AskHR webform. All information received in relation to accommodation will be kept confidential.

What you’ll do

Manage the Bridging Divides program’s day-to-day administrative and operational activities, including procedures, financial controls, budgets, and research meeting materials. Advise the Executive Director, develop fundraising and community partnerships, and oversee staff hiring, onboarding, supervision, and performance.

Requirements

A post-secondary degree in a related field and at least three years of experience in a fast-paced environment supporting an administrative team are required; equivalent education and experience may be accepted. Candidates should demonstrate strong communication, financial and administrative knowledge, confidentiality, judgment, problem-solving, project management, organization, initiative, and relationship-management skills.

Listed skills

• written communication · Preferred
• Problem solving · Preferred
• Budgeting · Preferred
• Accounting · Preferred
• Project management · Preferred
• Fundraising · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative Operations
• Financial Management
• Budgeting
• Accounting
• Research Support
• Project Management
• Staff Supervision
• Human Resources Management
• Partnership Development
• Fundraising
• Written Communication
• Oral Communication
• Problem-Solving
• Confidentiality
• Planning and Organization
• Relationship Management

Job areas

• Management & Leadership
• Administrative
• Finance & Accounting
• Human Resources
• Science & Research

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