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Trotman Auto Group

Verified Job Source

Committed to enriching people's lives. Family owned and operated since 1977.

Surrey East, BC

Motor Vehicle Manufacturing
51–200 people

About

Recognized as one of the most innovative dealer groups in Canada, Trotman Auto Group, also known as "TAG"​, is an industry-leading, diversified dealer group representing 14 major OEM brands through 13 dealerships located across British Columbia. At TAG, we take a different road. We lead with our core values and we are deeply committed to delivering exceptional customer experiences. We appreciate that our customers entrust us with one of their most important purchase decisions, and we work hard to earn that loyalty. We are known to have a palpable "buzz"​ when you walk into one of our stores with breakaway spirit and organizational culture. Our business is a people business, and we constantly invest in our team’s development. We operate our own TAG University and TAG Leadership Academy, with proprietary curriculum and advanced leadership coaching. We are purpose-driven, performance-oriented and principles-led. Once you’re part of the team, you’re part of the TAG family. We don't just expect the change; we are part of it. We are the proud recipients of the following; Awarded Canada’s Best Managed Company for nine consecutive years (2017 - present), earning us the prestigious Platinum Club designation, the program recognizes leading privately owned Canadian businesses for world-class innovation and operational excellence. TAG has consistently demonstrated industry leadership through sustained growth, strong profitability, and exceptional employee retention, maintaining its position among Canada’s top-performing organizations year after year. Awarded the Canadian Automotive Dealer’s Association’s Industry Laureate Award for Business Innovation - TAG was awarded for initiatives that significantly enhance performance and broaden the scope of business across the Industry.

Open positions

Financial Services Manager

On-site · Comox

Structure competitive financing and leasing deals, present protection products, and guide customers through financial options while supporting dealership profitability. Prepare and verify transaction documents, ensure lender and regulatory compliance, resolve complex deal issues, and collaborate with the sales team.

Parts Advisor

On-site · Abbotsford

Provide knowledgeable customer service by identifying and sourcing parts, answering inquiries, processing orders, and supporting technicians and the service department. Receive, organize, and track inventory; handle shipping, returns, warranty parts, documentation, and ongoing product knowledge development.

Parts Advisor

On-site · Comox

Identify and quote correct automotive parts using VIN data and Snap-on EPC for technicians, retail customers, and wholesale accounts, while handling orders and retail payments. Receive orders, manage stock adjustments, process returns and cores, conduct inventory counts, and investigate and resolve fitment errors and incorrect orders using documented procedures.

Automotive Parts Advisor

On-site · Abbotsford

Serve internal and external customers at the parts counter, promote parts and accessories, support service estimates, process retail payments, and coordinate timely parts delivery with Service and Sales teams. Maintain inventory and warehouse organization, follow manufacturer warranty procedures, communicate delays and backorders, and support department housekeeping and product knowledge updates.

Sales Manager

On-site · Abbotsford

Lead, monitor, and coach the sales team to achieve departmental targets, support consultants in closing deals, and address customer inquiries and escalations. Maintain strong knowledge of inventory, products, financing options, and industry trends while tracking and reporting sales performance against plans.

Automotive Sales Consultant

On-site · Comox

Guide customers through the vehicle buying and leasing process, deliver a high-quality customer experience, and meet individual and dealership sales targets. Manage leads and the CRM pipeline, maintain vehicle and financing knowledge, conduct walk-arounds and road tests, and complete accurate paperwork and follow-up.

CONTENT CREATOR

On-site · Comox

Create engaging short-form video reels for Sales, Parts, and Service departments for Instagram and Facebook. Direct and film dealership employees on-site to produce authentic and human-centric social content.

Automotive Sales Consultant

On-site · Abbotsford

Promote and sell new and pre-owned vehicles while delivering exceptional customer experiences. Develop new business through prospecting and maintain long-term relationships with clients.

Customer Relationships Coordinator/BDC

On-site · Comox

The coordinator manages inbound and outbound customer communications to generate and book qualified appointments for sales and service teams. They are responsible for lead follow-up, CRM maintenance, and supporting customer retention initiatives.

Comox Valley Toyota - Sales Manager

On-site · Comox

Lead and develop a high-performing sales team through recruiting, coaching, and performance monitoring to increase profitability. Manage dealership operations strategically using data, CRM activity, and market trends while ensuring exceptional guest experiences.

Detailer

On-site · Abbotsford

Perform comprehensive interior and exterior detailing on new and pre-owned vehicles to meet dealership presentation standards. Operate professional equipment and apply protective treatments to ensure vehicles are presentation-ready for customers.