Operations Specialist, MRF

Job summary

The Operations Specialist provides advanced clerical and administrative support to managers while coordinating daily operational activities. They are responsible for troubleshooting service issues, managing time and attendance records, and assisting with financial and procurement tasks.

Job details

Why WM Canada? People are the driving force behind everything we do. From drivers and technicians to analysts, managers and corporate professionals, every employee plays a role in delivering essential services that support communities across Canada. Whether you're starting your career, growing your expertise or taking the next step into leadership, you'll find opportunities to build a long-term future at WM Canada. We invest in our people through training, development and opportunities to grow because we believe great careers are built, not found. In fact, many of our leaders began their careers in frontline and technical roles, reflecting our commitment to developing talent from within. Lead people. Drive results. Make an impact. At WM Canada, leadership is about more than managing operations. It's about building teams, developing talent, driving performance and delivering services that communities rely on every day. As a leader, you'll have the opportunity to influence business outcomes while creating an environment where employees can thrive. What you'll do Develop high-performing teams Create a culture built on safety, accountability, collaboration and continuous improvement. Drive operational excellence Lead performance across safety, service, employee engagement and financial results. Shape what’s next Support strategic growth initiatives, operational innovation and long-term business success. Make decisions that matter Lead with autonomy while leveraging the resources and expertise of a North American industry leader. Build the next generation of leaders Coach, mentor and develop employees to help them reach their full potential. What you'll gain Continued leadership development opportunities Employee share ownership opportunities Retirement savings support Flexibility and a trust-based leadership culture The ability to influence meaningful business outcomes Why leaders choose WM Because they have the opportunity to lead large, impactful operations, develop exceptional teams, and help people build rewarding careers. Lead where your decisions make a difference. Hours: 8:00 am to 4:30 pm, Monday to Friday I. Job Summary At WM, the Operations Specialist for Collections provides advanced clerical and administrative support to departmental Managers and assists in coordinating all aspects of daily operations. II. Essential Duties and Responsibilities A Operations Specialist assists in troubleshooting and resolving safety, service, and operational issues, maintains and distributes department related information on a daily basis, communicates with other supervisors and managers about operational issues, maintains the office and is the proxy for KRONOS for all daily updates for drivers and helpers. Is responsible for using Microsoft Suite and additional software tools to manage a variety of daily tasks, such as procurement, time and attendance, safety incidents, and contract labor, assisting with the processing of payments and other financial tasks as necessary, assisting in the implementation of operational projects as needed, communicating with customers about service issues as needed, and communicating with employees about scheduling and work assignments as needed. III. Qualifications A. Required Qualifications High School Diploma or GED (accredited). No prior work experience and must be at least 18 years of age and legally eligible to work in the country where the position is located B. Preferred Qualifications IV. Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. Pay: The expected base pay range for this on-site position in Edmonton, Alberta, is $ 47,000.00- $ 59,000.00. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for bonus. This position is for an existing vacancy. Benefits: At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on RRSP, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click Apply. ABOUT WM WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com. Equal Employment Opportunity For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation. Real ID In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.

What you’ll do

The Operations Specialist provides advanced clerical and administrative support to managers while coordinating daily operational activities. They are responsible for troubleshooting service issues, managing time and attendance records, and assisting with financial and procurement tasks.

Requirements

Candidates must possess a High School Diploma or GED and be at least 18 years of age. No prior work experience is required for this position.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term disability
• Stock purchase plan
• Retirement savings support
• Paid vacation
• Paid holidays
• Personal days

Listed skills

• Administrative Support · Preferred
• Leadership · Preferred
• Safety Compliance · Preferred
• Reporting · Preferred
• Troubleshooting · Preferred
• Data entry · Preferred
• scheduling · Preferred
• Procurement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Clerical support
• Administrative support
• Operational coordination
• Troubleshooting
• Safety compliance
• Microsoft Suite
• Time and attendance management
• Procurement
• Financial tasks
• Customer communication
• Scheduling
• Leadership
• Mentoring
• Data entry
• Reporting
• Office Equipment
• Natural Gas
• Influencing Skills
• Business Success
• Administrative Support
• Influencing Without Authority
• Accountability
• Renewable Natural Gas
• UKG (Ultimate Kronos Group)
• Biomedical Waste
• Clerical Works
• Communication
• Continuous Improvement Process
• Training And Development
• Employee Engagement
• Innovation
• Waste Management
• Leadership Development
• Legislation
• Operational Excellence
• Operations
• Purchasing
• Troubleshooting (Problem Solving)
• Coordinating
• Collections

Job areas

• Administrative
• Logistics
• Environmental & Sustainability
• Management & Leadership
• Customer Service & Support
• Operations Specialist
• Scheduler / Operations Coordinator
• Stock Clerks
• Production, Planning, and Expediting Clerks

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