Administrative Coordinator - Care (Full Time)

Original job posting

The Administrative Coordinator provides comprehensive administrative and scheduling support to the Directors of Resident Experience while supervising care administrative staff. They are responsible for managing project resources, maintaining accurate data, and facilitating communication between the organization and resident families.

Job details

THE OPPORTUNITY Administrative Coordinator Under the direction of the Directors of Resident Experience and working within Wing Kei's mission, vision, and values, the Administrative Coordinator is a member of the administrative team who assists in developing, maintaining, planning, directing, and administering the assigned projects in accordance with the government’s policies and standards. If you possess the passion and skills to thrive in a growing organization and believe in our organization’s vision and mission, this may be a great opportunity for you. THE ROLE Key Accountabilities * Demonstrates, promotes and advocates the Wing Kei vision, mission and core values. * Provides administrative and scheduling support to the Directors of Resident Experience and leads administrative workflow. * Supervises, supports and empowers Care Administrative staff (purchasing, schedulers, unit admin assistants, receptionists etc.) to successfully execute responsibilities and team goals. * Supports in providing reports, documents, policies, and communication to leaders and the Board of Directors. * Assists in the preparation and implementation of surveys and audits. * Supports communication, orientation to new residents/ families and ongoing dialogue to existing residents/ families. * Maintains confidentiality in all aspects of residents, staff and Wing Kei information. * Manages and arranges resources to support assigned projects. * Researches and investigates information to enable strategic decision-making by others. * Creates and organizes various documents and electronic information. * Manages, organizes and updates relevant data. * Provides translations between English and Chinese, both written and verbal, if possible. * Works closely with the multi-disciplinary team and provides support if needed. * Arranges and participates in meetings, conferences and project team activities, and takes minutes as required. * Communicates and provides information internally and externally to assist and enable organizational operations and effective service to connecting groups. * Performs other related duties as assigned. THE INDIVIDUAL WHO WILL SUCCEED * Has completed a Business Administration Certification or equivalent. * Has prior proven experience in an administrative position. * Is adaptable and flexible, with good time management skills. * Is able to deal proactively with change; creative and innovative. * Has knowledge of government legislations and relevant procedures regarding health care a definite asset. * Computer literacy is required. * Communicates well in writing, speaking and presenting; written communication skills are an asset.

What you’ll do

The Administrative Coordinator provides comprehensive administrative and scheduling support to the Directors of Resident Experience while supervising care administrative staff. They are responsible for managing project resources, maintaining accurate data, and facilitating communication between the organization and resident families.

Requirements

Candidates must hold a Business Administration Certification or equivalent and possess proven experience in an administrative role. Strong organizational, communication, and computer skills are required, with knowledge of health care legislation considered a definite asset.

Listed skills

• Time management · Preferred
• policy implementation · Preferred
• Administrative Support · Preferred
• record keeping · Preferred
• Communication · Preferred
• Project management · Preferred
• scheduling · Preferred
• Conflict Resolution · Preferred
• data management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative support
• Scheduling
• Staff supervision
• Project management
• Data management
• Report writing
• Policy implementation
• Communication
• Strategic decision-making
• Time management
• Computer literacy
• Bilingual (English/Chinese)
• Meeting facilitation
• Record keeping
• Conflict resolution
• Strategic Decision Making
• Workflow Management
• Advocacy
• Planning
• Auditing
• Business Administration
• Computer Literacy
• Confidentiality
• English Language
• Innovation
• Operations
• Purchasing
• Time Management

Job areas

• Administrative
• Healthcare
• Management & Leadership
• Social Services
• Administrative Coordinator
• Administrative Supervisor
• Office Supervisors
• First-Line Supervisors of Office and Administrative Support Workers