Marketing Assistant

Job summary

Support marketing campaigns and events by researching and booking events, providing accurate information about products and initiatives, and recording customer interactions and follow-ups in CRM systems. Assist with scheduling, data entry, reporting, and other administrative duties while coordinating with other departments to maintain consistent messaging and customer satisfaction.

Job details

About Us: ZenaTech (Nasdaq: ZENA | FSE: 49Q) is a technology company specializing in AI drones, Drone-as-a-Service (DaaS), enterprise SaaS, and quantum computing solutions for mission-critical business applications. Since 2017, the company has leveraged its software development expertise and expanded its drone design and manufacturing capabilities through ZenaDrone to innovate and enhance customer inspection, monitoring, safety, security, compliance, and surveying processes. Position is On-Site 5-days a week at 250 University Ave (Not hybrid or remote) Position Overview We are seeking a detail-oriented and customer-focused Marketing Assistant to join our team. This role will primarily involve coordinating support for marketing campaigns and events, provide information to clients and assist with administrative tasks. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. Key Responsibilities Assist with researching and booking events Provide accurate information about products, services, and ongoing marketing initiatives. Maintain detailed records of calls, customer interactions, and follow-up actions in CRM systems. Assist the marketing team with administrative tasks such as scheduling, data entry, and reporting. Collaborate with other departments to ensure consistent messaging and customer satisfaction. Assist Marketing Director with scheduling and various duties as assigned Qualifications post-secondary education in Marketing or Business is an asset. 1–2 years of experience in customer service, marketing agency, or a similar role. Strong verbal communication and active listening skills. Proficiency in Microsoft Office Suite and familiarity with CRM tools. Familiarity with project management software (Jira) Ability to work independently and as part of a team. Excellent organizational and time-management skills. Preferred Skills Basic knowledge of marketing principles and practices. Comfortable working in a fast-paced environment. Experience working with cross-functional teams Experience with drones would be an asset Artificial Intelligence We use artificial intelligence to review and screen applications and materials. However, every candidate we move forward with is reviewed and selected, and all final hiring decisions are made, by a member of our hiring team. “We are an equal opportunity employer committed to employment equity utilizing hiring practices on merit and business needs. We encourage applications from women, Indigenous peoples, persons with disabilities, members of visible minorities and all others of legally protected status.” This is a vacant position

What you’ll do

Support marketing campaigns and events by researching and booking events, providing accurate information about products and initiatives, and recording customer interactions and follow-ups in CRM systems. Assist with scheduling, data entry, reporting, and other administrative duties while coordinating with other departments to maintain consistent messaging and customer satisfaction.

Requirements

The role seeks 1–2 years of experience in customer service, a marketing agency, or a similar position, along with strong communication, active listening, organizational, and time-management skills. Post-secondary education in Marketing or Business is an asset; proficiency with Microsoft Office and familiarity with CRM tools and Jira are also requested.

Listed skills

• Customer service · Preferred
• CRM Tools · Preferred
• Microsoft Office Suite · Preferred
• Jira · Preferred
• scheduling · Preferred
• Data entry · Preferred
• Reporting · Preferred
• Organization · Preferred
• Time management · Preferred
• Multitasking · Preferred
• Cross-Functional Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Verbal Communication
• Active Listening
• Customer Service
• Marketing Campaign Coordination
• Event Research and Booking
• CRM Tools
• Microsoft Office Suite
• Jira
• Scheduling
• Data Entry
• Reporting
• Organization
• Time Management
• Multitasking
• Cross-Functional Collaboration
• Marketing Principles

Job areas

• Marketing
• Customer Service & Support
• Administrative
• Technology

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