Les gens qui protègent des gens | People looking out for people
Québec
Beneva, c’est unir nos valeurs mutualistes pour créer le plus grand regroupement de gens qui veillent les uns sur les autres. Nous croyons que l’assurance doit vous procurer une protection bienveillante pour que vous puissiez vous consacrer à ce qui compte vraiment pour vous. Découvrez-en plus sur nous : https://www.beneva.ca/fr Il nous fera toujours plaisir d’échanger avec la communauté par l’entremise de nos réseaux sociaux dans le respect des règles de conduite définies dans notre nétiquette : https://www.beneva.ca/fr/netiquette // Beneva is about bringing together our mutualist values to create the largest group of people protecting people. We firmly believe that caring insurance provides coverage that lets you focus on what matters most. Find out more about us at https://www.beneva.ca/en We’re more than happy to interact with our community through our social media platforms as long as it is done in accordance with the rules of conduct defined in our netiquette: https://www.beneva.ca/en/netiquette
On-site · Québec
Process and validate group insurance benefit claims, while providing clients with a welcoming and effective service experience. Coordinate with healthcare providers and suppliers to gather information needed to process claims, and contribute to projects that draw on customer service expertise.
Hybrid · Longueuil
Respond to customer calls, provide general information, route calls, and perform administrative tasks related to individual insurance claims, including mail processing, data entry, and correspondence. Follow up with members, employers, third-party administrators, and providers to obtain required information and medical records, and contribute to team projects.
On-site · Montréal
Coordinate the implementation and operational integration of cross-functional initiatives, ensuring alignment, successful adoption, and delivery within expected timelines and value. Advise on change management, communicate with key stakeholders, address issues and needs, and analyze information to identify solutions.
On-site · Longueuil
Lead the development and implementation of responsible claims practices, integrating sustainability, climate resilience, and circular economy principles into claims operations, processes, training, and partner relationships. Build and mobilize a team and partners, prioritize initiatives, support operational adoption, and measure and report their financial, operational, environmental, strategic, and member-experience outcomes.
On-site · Québec
Define and evolve the property claims service-partner network strategy, build strategic partner relationships, negotiate agreements, and oversee network quality, capacity, costs, and customer experience. Lead transformation initiatives, manage critical issues and major-event risks, and develop a high-performing team while aligning partners with operational and business priorities.
On-site · Longueuil
Coordinate the implementation and operational integration of assigned cross-functional initiatives, ensuring alignment, realistic sequencing, and successful delivery within expected timelines and value. Serve as a key change-management resource and liaison, communicating with stakeholders and analyzing issues and information needs to identify solutions.
On-site · Montréal
Define and evolve the property claims service-partner network strategy, build strategic partner relationships, negotiate agreements, and oversee network quality, capacity, costs, and customer experience. Lead transformation initiatives, manage critical issues and major-event risks, and develop a high-performing team.
On-site · Québec
Coordinate the implementation and operational integration of assigned cross-functional initiatives, ensuring alignment, realistic sequencing, and successful delivery within expected timelines and value. Serve as a key change-management resource and liaison, communicating with stakeholders and analyzing information to address issues, blockers, and implementation needs.
On-site · Québec
Lead the development and implementation of responsible claims practices, integrating sustainability, climate resilience, and circular economy principles into claims operations, member experiences, and partner relationships. Build and guide a team, prioritize initiatives, support operational change, and report on their financial, operational, environmental, and strategic outcomes.
On-site · Longueuil
Define and evolve the property claims service-partner network strategy, build strategic partner relationships, negotiate agreements, and oversee network quality, capacity, costs, and customer experience. Lead transformation initiatives, manage critical issues and major-event risks, and develop a high-performing team.
On-site · Montréal
Lead the development and implementation of responsible claims practices, integrating sustainability and ESG principles into claims operations, member experiences, processes, training, and partner relationships. Build and mobilize a team and partners, prioritize initiatives, support operational change, and measure and report on their financial, operational, environmental, strategic, and member-experience impacts.
On-site · Montréal
Lead the development and monitoring of integrated customer offers, including market analysis, segment positioning, product mix, prioritization, budgeting, and performance measurement. Coordinate multidisciplinary teams and partners, present proposals to senior leaders, and support the marketing and launch of offers.
On-site · Longueuil
Lead the development and monitoring of integrated customer offers, including market analysis, segment positioning, product mix, prioritization, budgeting, and performance measurement. Coordinate multidisciplinary teams, present proposals to senior leaders, and support marketing teams in bringing offers to market.
On-site · Québec
Coordinate the administration, scheduling, communications, and logistics for talent, leadership, succession, coaching, and psychometric assessment programs. Maintain program calendars, records, and data; prepare surveys and presentations; update intranet content; and translate and review documents.
On-site · Québec
Analyze market and product segments, define offer positioning and product mix, and develop priority offers aligned with customer needs and business objectives. Lead cross-functional working groups, manage offer budgets and performance measures, present recommendations to senior leaders, and support the marketing launch of offers.
On-site · Québec
Manage straightforward to moderately complex disability cases, support employees throughout their absences, and coordinate with managers, insurers, and internal HR teams. Organize safe and sustainable returns to work, maintain absence records and reports, advise managers on absence practices, and contribute to improving internal procedures.
On-site · Laval
Contact targeted customers to schedule telephone appointments with property and casualty insurance agents, record appointments, and share relevant information with call center teams. Gather insurance policy renewal dates, follow up on advertising and direct-mail campaigns, update customer records, and provide courteous service while completing administrative tasks.
On-site · Québec
Contact targeted clients to schedule telephone appointments with property and casualty insurance agents, record appointments, and share relevant information with call center teams. Gather insurance policy renewal dates, follow up on advertising and direct-mail campaigns, update client records, and provide courteous, personalized service while completing administrative tasks.
On-site · Sherbrooke
Respond to customer calls and in-person inquiries, assess their needs, explain coverage and provide quotes. Advise customers on suitable coverage and sell automobile, property, and legal protection insurance contracts while building strong customer relationships.
On-site · Québec
Lead and develop a property claims call-center team, set priorities and performance expectations, monitor results, and address performance gaps. Improve business processes, manage change, coordinate with other teams, ensure compliance and service quality, and conduct audits including call reviews.
