Tube Park Supervisor

Job summary

The Tube Park Supervisor is responsible for managing and mentoring a team of 12-15 staff members while ensuring the safe and efficient operation of the tube hill. This includes monitoring lane capacity, handling guest inquiries, and maintaining visibility on the hill to provide support and feedback.

Job details

Position: Tube Park Supervisor Reports to: Lift Operations Manager\Assistant Manager\Night Time Supervisor Employment: Seasonal/full time. Job Description Position Requirements/Skills: * Communication and Interpersonal Skills * Previous supervisory or team leadership experience is considered an asset * A keen attitude and a willingness to learn Duties and Responsibilities: * ·Supervising and mentoring 12-15 staff on a daily basis and reporting any corrective or disciplinary actions to the manager or assistant manager * Coordinate and manage station assignments, and coverage for meal and rest breaks * Track daily attendance, monitor staff performance and provide constructive feedback * Monitor Tube hill flow, lane capacity, and queue times to reallocate staff during peak hours * Handling Guest Inquires, feedback and complaint resolution * Being out on the hill so you are visible to other staff, participating in work with them so they know you are around and approachable * Opening and closing tube lanes as conditions change with regards to safety * Enforce safety rules Physical Demands: * Shoveling * Lifting * Pushing Wage: $21.50 Location: Big White Ski Resort

What you’ll do

The Tube Park Supervisor is responsible for managing and mentoring a team of 12-15 staff members while ensuring the safe and efficient operation of the tube hill. This includes monitoring lane capacity, handling guest inquiries, and maintaining visibility on the hill to provide support and feedback.

Requirements

Candidates should possess strong communication and interpersonal skills with a willingness to learn. Previous supervisory or team leadership experience is considered an asset for this role.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• interpersonal skills · Preferred
• Communication · Preferred
• Team Leadership · Preferred
• Performance Monitoring · Preferred
• scheduling · Preferred
• Supervision · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Supervision
• Team Leadership
• Communication
• Interpersonal Skills
• Staff Mentoring
• Conflict Resolution
• Customer Service
• Safety Enforcement
• Operational Management
• Performance Monitoring
• Scheduling
• Problem Solving
• Constructive Feedback
• Willingness To Learn
• Interpersonal Communications
• Operations Management

Job areas

• Sports & Recreation
• Hospitality
• Management & Leadership
• Customer Service & Support
• Park Supervisor
• Landscaping / Grounds Supervisor
• Gardeners, Horticultural and Nursery Growers
• First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers

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