AFTERNOON RECEPTIONIST

Job summary

Welcome dealership customers, provide courteous and personalized assistance, answer questions, and direct visitors and incoming calls to the appropriate departments or personnel. Handle mail, faxes, courier pickups, telephone listings, reception-area upkeep, and other assigned clerical and administrative duties.

Job details

Drive Auto Group We have a vision of providing unforgettable guest experiences and our guest experience is driven by a dedicated team of employees whose job satisfaction is of equal importance to us. We believe that every employee plays a pivotal role in our success, and we are dedicated to making each opportunity with us just as rewarding. At Drive Autogroup you will experience the innovative, creative, and collaborative approach behind all our brands. Job Opportunity Responsibilities Ajax Nissan, a proud member of Drive Auto Group, is currently looking for a Receptionist to join our growing team! As a Receptionist you will be responsible for creating a lasting and outstanding customer service experience to all customers of the dealership. The ideal candidate should be friendly and approachable, and can expect that this role require you to do the following: Greet customers in a prompt and professional manner as they enter the dealership Personalize every interaction with customers by answering any questions that they may have, and directing them to the appropriate department and/or personnel as needed Operate a multi-line telephone system to transfer all incoming calls to the appropriate individual/department in a courteous and professional manner Distribute mail/faxes and coordinate courier pickups Maintain the cleanliness of the reception area and customer waiting area Update and distribute dealership telephone listings when necessary Perform all other related clerical and administrative duties as assigned by management Experience High school diploma or equivalent Previous experience in reception and/or customer service Excellent communication and customer service skills, both written and verbal Strong knowledge of Microsoft Office products, including Outlook, Word and Excel Ability to prepare business memos, letters, etc. Strong attention to detail to maintain filing systems and databases Professional appearance and positive attitude Ability to work in a fast-paced environment Team player, quick thinker and ability to multi-task What We Offer Competitive compensation plans Collaborative team dynamic and Family-like atmosphere Supportive work environment Health and wellness initiatives Community involvement activities Exciting company events Employee purchase plans and company discounts Your professional journey is more than a series of job titles and responsibilities and we encourage your application even if you don’t meet all the qualifications. If you’re looking to further your career with a growing organization where you can use your knowledge, skills, and talents, then we are looking forward to hearing from you. Drive Autogroup is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported. Should you require accommodation or support throughout the recruitment process, we will work with you to meet your needs.

What you’ll do

Welcome dealership customers, provide courteous and personalized assistance, answer questions, and direct visitors and incoming calls to the appropriate departments or personnel. Handle mail, faxes, courier pickups, telephone listings, reception-area upkeep, and other assigned clerical and administrative duties.

Requirements

A high school diploma or equivalent and previous reception or customer service experience are requested. Candidates should have strong written and verbal communication skills, knowledge of Microsoft Office, attention to detail, a professional and positive manner, and the ability to work in a fast-paced team environment while multitasking.

Benefits

• Competitive Compensation
• Collaborative Team Environment
• Supportive Work Environment
• Health and Wellness Initiatives
• Community Involvement Activities
• Company Events
• Employee Purchase Plans
• Company Discounts

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• written communication · Preferred
• business correspondence · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Multitasking · Preferred
• Microsoft Word · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Verbal Communication
• Written Communication
• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Telephone System Operation
• Mail and Fax Distribution
• Courier Coordination
• Clerical Administration
• Business Correspondence
• Filing and Database Maintenance
• Attention to Detail
• Multitasking
• Teamwork

Job areas

• Administrative
• Customer Service & Support
• Retail

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