Food Service Supervisor

Job summary

Establish work schedules and supervise, coordinate, train, and hire food service staff. Ensure food and service meet quality standards, address customer concerns, maintain operational records, and prepare reports.

Job details

Overview Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience 7 months to less than 1 year On site Work must be completed at the physical location. There is no option to work remotely. Work setting On-site customer service Fast food outlet or concession Restaurant Responsibilities Tasks Establish methods to meet work schedules Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Hire food service staff Ensure that food and service meet quality control standards Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare and submit reports Establish work schedules Supervision 5-10 people Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Combination of sitting, standing, walking Standing for extended periods Walking Personal suitability Efficient interpersonal skills Team player Benefits Other benefits Free parking available Other benefits Team building opportunities Parking available Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for newcomers and refugees Offers mentorship programs that pair newcomers and/or refugees with experienced employees Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth Support for Indigenous people Offers mentorship, coaching and/or networking opportunities for Indigenous workers Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

What you’ll do

Establish work schedules and supervise, coordinate, train, and hire food service staff. Ensure food and service meet quality standards, address customer concerns, maintain operational records, and prepare reports.

Requirements

Requires a college, CEGEP, or other non-university certificate or diploma from a program lasting one to two years, and 7 months to less than one year of experience. The role involves supervising 5–10 people and requires efficiency, interpersonal skills, and teamwork in a fast-paced, on-site environment.

Benefits

• Free Parking
• Team-Building Opportunities

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• interpersonal skills · Preferred
• Food safety · Preferred
• Quality Control · Preferred
• report preparation · Preferred
• Sanitation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Staff Training
• Hiring
• Food Preparation Supervision
• Work Scheduling
• Customer Service
• Complaint Resolution
• Quality Control
• Sanitation
• Food Safety
• Inventory Records
• Sales Records
• Waste Management
• Report Preparation
• Interpersonal Skills
• Teamwork

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support

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