Client Service Clerk Jobs in Edmonton, Alberta, Canada
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Edmonton, Alberta, Canada
Top Benefits
About the role
Overview
Languages
English
Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
2 years to less than 3 years
Hybrid
Work must be completed both in person and remotely.
Work setting
Private sector
Responsibilities
Tasks
Answer written and oral inquiries Address customers' complaints or concerns Answer inquiries and provide information to customers Arrange for billing for services Explain the type and cost of services offered Maintain records and statistics Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. Perform general office duties Receive and log complaints Receive payments Explain procedures, risks and benefits to clients Maintain and manage digital database Answer clients' inquiries and provide information Consult with clients after sale to provide ongoing support Provide customer service
Experience and specialization
Computer and technology knowledge
MS Excel MS Outlook MS Word MS Office
Additional information
Transportation/travel information
Own transportation
Work conditions and physical capabilities
Attention to detail Fast-paced environment Repetitive tasks
Personal suitability
Punctuality Client focus Efficient interpersonal skills Flexibility Organized Reliability Team player Initiative Judgement Ability to multitask Dependability Quick learner
Benefits
Health benefits
Dental plan Health care plan Vision care benefits
Financial benefits
Commission Group insurance benefits
Other Benefits
Other benefits
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About Ecopest Inc.
Ecopest Inc. is a pest management company which provides pest control services in Alberta and takes care of a wide range of Tree Spraying and Sanitation Problems. Pest control services range from Bedbugs elimination to Pigeon control with promising solutions to all pest control problems. It is the company’s goal to provide pest control with minimum impact to the environment. Ecopest provides professionals trained to employ innovative and eco-friendly methodology in all aspects of pest control.