Summary

The Sales and Event Coordinator serves as the key liaison between the Sales Manager and the on-site meeting contact, ensuring smooth communication and successful coordination of group events and meetings. This role requires strong organizational skills, excellent communication abilities, and a proactive, customer-focused attitude.

The ideal candidate is detail-oriented, highly responsive, and capable of solving problems quickly while maintaining a professional and friendly demeanor.
Key Responsibilities

• Act as the primary liaison between the Sales Manager and on-site meeting contacts.
• Coordinate group bookings, meeting arrangements, and event-related details.
• Respond promptly and professionally to client inquiries and requests.
• Maintain accurate records, contracts, event files, and communication logs.
• Assist with preparing banquet event orders, rooming lists, and meeting agendas.
• Collaborate with internal departments to ensure seamless event execution.
• Provide exceptional customer service before, during, and after events.
• Troubleshoot issues and resolve concerns in a timely and professional manner. Support the sales team with administrative tasks, reports, and follow-up communication.
• Requirements
• High school diploma or equivalent required; college degree preferred.
• Minimum 1–2 years of experience in hospitality, sales support, or event coordination preferred. Flexible schedule, including occasional evenings or weekends as needed.
• What We Offer
• Competitive salary and benefits package
• Opportunities for career growth and development
• Supportive and collaborative team environment
• Employee discounts and hospitality perks

Qualifications

Qualifications & Skills

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Friendly, professional, and service-oriented attitude.
• Ability to work efficiently in a fast-paced environment.
• Strong problem-solving and decision-making skills.
• Computer proficiency, including Microsoft Office and hotel sales/event management systems.
• Ability to respond quickly and effectively to changing client needs.
• Previous hospitality, sales coordination, or event planning experience preferred.