Veterinary Assistant/receptionist Jobs in Prescott, Ontario, Canada
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Prescott, Ontario, Canada
Veterinary Assistant/Receptionist
Top Benefits
About the role
At Prescott Animal Hospital, we challenge the status quo by striving for excellence in our delivery of "Care and Comfort for Pets and People." We offer a fun, fast-paced, and dynamic work environment and are committed to providing every patient with high-quality care and compassion.
We are currently seeking a Part-Time to Full-Time Veterinary Assistant to work in a Customer Service Representative (CSR) role at our busy and growing practice.
This position is ideal for an experienced Veterinary Assistant who enjoys client interaction, thrives in a fast-paced environment, and understands the unique needs of a veterinary hospital. While the primary focus of this role is customer service and reception duties, a strong veterinary background is essential.
Responsibilities
Welcome clients and patients in a friendly, professional manner
Answer phones and respond to client inquiries Schedule appointments and manage appointment flow Process payments and maintain accurate patient records Communicate effectively with veterinarians, technicians, and clients Support the veterinary team with patient care and administrative tasks as needed Maintain a positive and organized reception area Deliver exceptional customer service while demonstrating compassion for both pets and their owners
Qualifications
Required
Previous experience working in a veterinary hospital
Veterinary Assistant experience preferred Strong communication and customer service skills Ability to multitask and remain organized in a fast-paced environment Professional, compassionate, and positive attitude Ability to work independently while contributing to a collaborative team environment
Valued Attributes
Leadership
Initiative Accountability Commitment to continuing education and professional development Ability to help foster a positive, team-oriented workplace culture
What We Offer
Competitive salary based on experience
Continuing Education (CE) opportunities Uniform allowance Health benefits Supportive team/family-oriented work environment Opportunities for professional growth and development
Join Our Team
If you share our passion for providing exceptional care and customer service and are looking to become part of a fun, supportive, and dedicated team, we would love to hear from you.
Please Note: This position requires previous veterinary hospital experience. Only candidates with veterinary experience will be considered and contacted for an interview.
About Abbotsford Animal Hospital
NVA Canada is a rapidly growing community of Canadian veterinary hospitals and passionate professionals dedicated to serving the local needs of pets and their owners. For the love of animals and the people who love them.
Globally, the NVA community tops 1500 veterinary hospitals and pet resorts in the United States, Canada, Australia, New Zealand and Singapore. Over 35,000 veterinary professionals work to improve the well-being of patients by providing progressive and compassionate veterinary care. In Canada, we have over 140 practices in every province, coast-to-coast.
Since the first hospital joined NVA in 1997, founding veterinarian Dr. Stanley Creighton has emphasized support for the local medical standards established by individual doctors and practices. He has always believed that when veterinarians craft strategies specific to their own hospitals and communities, high quality patient care and client services follow.
This vision for local empowerment and servant leadership continues at NVA Canada today. We are partners in possibility, making new professional tools and resources available to hospitals, supporting with recruiting, administration and management, and caring for caregivers so the Canadian community can continue to grow and thrive.
Get to know NVA Canada: https://www.nvacanada.ca/about-us/#dearflip-df_6958/1/