Job Summary We are seeking a professional and organized Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a strong understanding of medical office procedures, familiarity with electronic medical records, and excellent communication skills. The Medical Receptionist will play a vital role in maintaining smooth office operations and ensuring a positive patient experience. This position is also responsible for maintaining the clinic?s social media content.

Duties

• Greet patients and visitors warmly, creating a welcoming environment at the front desk
• Schedule appointments and manage patient flow using electronic scheduling systems
• Verify patient information and update electronic medical records accurately
• Handle multi-line phone systems to answer inquiries, confirm appointments, and direct calls appropriately
• Collect patient information, process payments, and manage billing documentation
• Maintain organized patient files and ensure confidentiality of sensitive information
• Assist with administrative tasks including data entry, filing, and correspondence
• Coordinate with medical staff to facilitate smooth daily operations
• Ensure compliance with healthcare regulations and office policies
• Develop and post regular social media content

Qualifications

• Prior experience as a Receptionist or Medical Office Assistant preferred
• Proficiency in electronic medical records systems is highly desirable
• Strong knowledge of medical terminology and healthcare procedures
• Excellent organizational skills with attention to detail
• Experience working with multi-line phone systems in a fast-paced environment
• Office experience in a healthcare setting is preferred
• Ability to handle front desk responsibilities efficiently while maintaining professionalism and compassion
• Strong communication skills, both verbal and written
• Familiarity with administrative tasks related to healthcare offices is advantageous

This position offers an opportunity to be an integral part of a dedicated healthcare team, providing essential support that enhances patient care delivery.

Job Types: Full-time, Part-time

Pay: From $18.12 per hour

Work Location: In person