Assistant Branch Director

Job summary

The Assistant Branch Director will lead daily counter operations, supervise frontline staff, and optimize showroom merchandising to ensure high-quality service for HVAC/R contractors. They are also responsible for managing inventory levels and driving branch profitability through effective team coaching and sales strategies.

Job details

The Assistant Branch Director will lead daily counter operations, supervise frontline staff, and optimize showroom merchandising to ensure high-quality service for HVAC/R contractors. They are also responsible for managing inventory levels and driving branch profitability through effective team coaching and sales strategies. Candidates must have at least 5 years of supervisory experience in a fast-paced wholesale or commercial parts environment, preferably within the HVAC/R industry. Strong customer service skills, proficiency with POS systems, and a solid understanding of HVAC/R components are essential for this role.

What you’ll do

The Assistant Branch Director will lead daily counter operations, supervise frontline staff, and optimize showroom merchandising to ensure high-quality service for HVAC/R contractors. They are also responsible for managing inventory levels and driving branch profitability through effective team coaching and sales strategies.

Requirements

Candidates must have at least 5 years of supervisory experience in a fast-paced wholesale or commercial parts environment, preferably within the HVAC/R industry. Strong customer service skills, proficiency with POS systems, and a solid understanding of HVAC/R components are essential for this role.

Benefits

• Medical coverage
• Dental coverage
• Short-term disability protection
• Long-term disability protection
• Registered retirement savings plan
• Wellness spending account
• Employee assistance program
• Telemedicine
• Professional association membership reimbursement
• Early vacation program

Listed skills

• Point-of-sale systems · Preferred
• Customer service · Preferred
• Sales · Preferred
• Upselling · Preferred
• Inventory management · Preferred
• scheduling · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Supervisory
• HVAC/R industry knowledge
• Customer service
• Sales
• Merchandising
• Inventory management
• Team coaching
• Point-of-sale systems
• Scheduling
• Conflict resolution
• Upselling
• Technical product identification
• Wholesale operations

Job areas

• Sales
• Management & Leadership
• Customer Service & Support
• Retail
• Logistics

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