Food Service Supervisor

Job summary

Supervise and coordinate food service staff, train them in job duties and safety procedures, and establish work schedules. Monitor food and service quality, estimate supplies, maintain operational records, prepare food order summaries, and address customer concerns.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Restaurant Responsibilities Tasks Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate ingredient and supplies required for meal preparation Ensure that food and service meet quality control standards Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare food order summaries for chef Establish work schedules Supervision 5-10 people Food service counter attendants and food preparers Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Standing for extended periods Walking Attention to detail Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Initiative Dependability Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for newcomers and refugees Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.) Supports newcomers and/or refugees with foreign credential recognition Support for youths Offers on-the-job training tailored to youth Support for Indigenous people Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations

What you’ll do

Supervise and coordinate food service staff, train them in job duties and safety procedures, and establish work schedules. Monitor food and service quality, estimate supplies, maintain operational records, prepare food order summaries, and address customer concerns.

Requirements

Requires a secondary school graduation certificate and 1 to less than 2 years of experience. The role involves supervising 5–10 food service counter attendants and food preparers in a fast-paced restaurant environment, with extended periods of standing and walking.

Listed skills

• Attention to detail · Preferred
• Food safety · Preferred
• Food preparation · Preferred
• Quality Control · Preferred
• Sanitation · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Staff Training
• Food Preparation
• Food Portioning
• Sanitation
• Food Safety
• Inventory Management
• Quality Control
• Customer Complaint Resolution
• Recordkeeping
• Work Scheduling
• Oral Communication
• Attention to Detail
• Client Focus
• Dependability
• Initiative

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support

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