Food Service Supervisor

Job summary

Establish work schedules, train and supervise staff, estimate food preparation supplies, and ensure food and service meet quality standards. Address customer concerns, maintain stock and operational records, prepare food order summaries, and oversee tray assembly.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Restaurant Responsibilities Tasks Establish methods to meet work schedules Train staff in job duties, sanitation and safety procedures Estimate ingredient and supplies required for meal preparation Ensure that food and service meet quality control standards Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare food order summaries for chef Supervise and check assembly of trays Establish work schedules Supervision 3-4 people Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Combination of sitting, standing, walking Standing for extended periods Bending, crouching, kneeling Walking Physically demanding Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Flexibility Team player Benefits Other benefits Other benefits

What you’ll do

Establish work schedules, train and supervise staff, estimate food preparation supplies, and ensure food and service meet quality standards. Address customer concerns, maintain stock and operational records, prepare food order summaries, and oversee tray assembly.

Requirements

Requires a secondary school graduation certificate and 2 to less than 3 years of experience. The role involves supervising 3–4 people and working in a fast-paced, physically demanding restaurant environment under pressure and tight deadlines.

Benefits

• Other Benefits

Listed skills

• interpersonal skills · Preferred
• Food safety · Preferred
• Quality Control · Preferred
• Team Supervision · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Training
• Sanitation Procedures
• Food Safety
• Ingredient and Supply Estimation
• Quality Control
• Customer Complaint Resolution
• Inventory Recordkeeping
• Sales and Waste Recordkeeping
• Food Order Preparation
• Tray Assembly Supervision
• Work Scheduling
• Team Supervision
• Oral Communication
• Interpersonal Skills
• Customer Focus
• Flexibility

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support

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