Food Services Manager

Job summary

Manage daily food service operations, including monitoring revenues and labour costs, recruiting and scheduling staff, and supervising performance. Maintain inventory and health and safety compliance, provide customer service, and address customer complaints.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 3 years to less than 5 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Monitor revenues to determine labour cost Monitor staff performance Recruit staff Set staff work schedules Supervise staff Organize and maintain inventory Ensure health and safety regulations are followed Address customers' complaints or concerns Provide customer service Plan, organize, direct, control and evaluate daily operations Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for youths Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth

What you’ll do

Manage daily food service operations, including monitoring revenues and labour costs, recruiting and scheduling staff, and supervising performance. Maintain inventory and health and safety compliance, provide customer service, and address customer complaints.

Requirements

Requires a secondary school graduation certificate and 3 to less than 5 years of experience. English is the stated language requirement, and the role is performed on-site.

Listed skills

• Customer service · Preferred
• Recruitment · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Revenue Monitoring
• Labour Cost Monitoring
• Staff Performance Management
• Recruitment
• Staff Scheduling
• Staff Supervision
• Inventory Management
• Health And Safety Compliance
• Complaint Resolution
• Customer Service
• Daily Operations Management

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support
• Human Resources

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