Renewals Account Representative

Job summary

The Renewals Account Representative is responsible for managing client relationships, driving retention, and identifying upsell opportunities for maintenance and support programs. They will also handle contract renewals, process purchase orders, and contribute to process improvement initiatives.

Job details

The Renewals Account Representative is responsible for managing client relationships, driving retention, and identifying upsell opportunities for maintenance and support programs. They will also handle contract renewals, process purchase orders, and contribute to process improvement initiatives. Candidates must have 1 to 3 years of experience in a sales, lead generation, or renewals environment. A university or college degree in a related discipline or equivalent work experience is required.

What you’ll do

The Renewals Account Representative is responsible for managing client relationships, driving retention, and identifying upsell opportunities for maintenance and support programs. They will also handle contract renewals, process purchase orders, and contribute to process improvement initiatives.

Requirements

Candidates must have 1 to 3 years of experience in a sales, lead generation, or renewals environment. A university or college degree in a related discipline or equivalent work experience is required.

Benefits

• Health and wellness support
• Financial wellbeing programs
• Vacation entitlement
• Paid time off

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Sales · Preferred
• Negotiation · Preferred
• Communication · Preferred
• Multi-Tasking · Preferred
• Consultative Selling · Preferred
• Process Improvement · Preferred
• Forecasting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Relationship management
• Sales
• Lead generation
• Negotiation
• Forecasting
• Communication
• Analytical skills
• Multi-tasking
• Attention to detail
• Process improvement
• Consultative selling
• Contract management
• Customer service
• Problem solving
• Time management

Job areas

• Sales
• Customer Service & Support
• Software
• Technology

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