Operations manager, restaurant

Job summary

Manage the restaurant’s daily operations, including staffing, service procedures, inventory, supplier arrangements, and health and safety compliance. Oversee budgets and financial reporting, monitor revenues and expenses, support marketing, and address customer concerns while supervising more than 20 people.

Job details

Overview Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Restaurant Responsibilities Tasks Evaluate daily operations Plan and organize daily operations Recruit staff Determine type of services to be offered and implement operational procedures Balance cash and complete balance sheets, cash reports and related forms Conduct performance reviews Cost products and services Organize and maintain inventory Ensure health and safety regulations are followed Negotiate arrangements with suppliers for food and other supplies Participate in marketing plans and implementation Address customers' complaints or concerns Provide customer service Prepare budgets and monitor revenues and expenses Supervision More than 20 people Experience and specialization Computer and technology knowledge MS Excel MS Office Point of sale system Spreadsheet Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Attention to detail Combination of sitting, standing, walking Bending, crouching, kneeling Personal suitability Accurate Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Team player Ability to multitask Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for persons with disabilities Provides awareness training to employees to create a welcoming work environment for persons with disabilities Support for newcomers and refugees Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths Offers on-the-job training tailored to youth Provides awareness training to employees to create a welcoming work environment for youth Support for Veterans Provides awareness training to employees to create a welcoming work environment for Veterans Support for Indigenous people Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Support for mature workers Provides staff with awareness training to create a welcoming work environment for mature workers Supports for visible minorities Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

What you’ll do

Manage the restaurant’s daily operations, including staffing, service procedures, inventory, supplier arrangements, and health and safety compliance. Oversee budgets and financial reporting, monitor revenues and expenses, support marketing, and address customer concerns while supervising more than 20 people.

Requirements

The role requires a college, CEGEP, or other non-university certificate or diploma from a program lasting 3 months to less than 1 year, and 1 to less than 2 years of experience. Candidates should be familiar with MS Excel, MS Office, point-of-sale systems, and spreadsheets, and demonstrate strong communication, organization, customer focus, accuracy, flexibility, and multitasking abilities.

Listed skills

• Point-of-sale systems · Preferred
• Customer service · Preferred
• Budgeting · Preferred
• Financial Reporting · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Daily Operations Management
• Staff Recruitment
• Service Planning
• Cash Management
• Financial Reporting
• Performance Reviews
• Costing
• Inventory Management
• Health And Safety Compliance
• Supplier Negotiation
• Marketing
• Customer Service
• Budgeting
• Revenue And Expense Monitoring
• MS Excel
• Point Of Sale Systems

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Finance & Accounting

More jobs from Petro-Canada