Shift Manager - Fast Food Restaurant

Job summary

Requisition food and kitchen supplies, supervise and train staff, and ensure food and service meet quality, sanitation, and safety standards. Address customer concerns, maintain stock and sales records, prepare reports, and establish work schedules.

Job details

Overview Languages English or French Education Secondary (high) school graduation certificate Experience 5 years or more On site Work must be completed at the physical location. There is no option to work remotely. Work site environment Noisy Hot Work setting On-site customer service Fast food outlet or concession Responsibilities Tasks Requisition food and kitchen supplies Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Ensure that food and service meet quality control standards Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare and submit reports Establish work schedules Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Standing for extended periods Attention to detail Personal suitability Client focus Efficient interpersonal skills Team player Initiative Dependability Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for youths Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth

What you’ll do

Requisition food and kitchen supplies, supervise and train staff, and ensure food and service meet quality, sanitation, and safety standards. Address customer concerns, maintain stock and sales records, prepare reports, and establish work schedules.

Requirements

A secondary school graduation certificate and at least five years of experience are specified. The role requires on-site work in a fast-paced, noisy, and hot environment, with extended periods of standing, attention to detail, and the ability to work under pressure.

Listed skills

• Food preparation · Preferred
• safety procedures · Preferred
• Quality Control · Preferred
• report preparation · Preferred
• interpersonal skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Staff Training
• Food and Kitchen Supply Requisition
• Food Preparation
• Sanitation Procedures
• Safety Procedures
• Quality Control
• Customer Complaint Resolution
• Inventory Recordkeeping
• Sales Recordkeeping
• Waste Tracking
• Report Preparation
• Work Scheduling
• Customer Focus
• Interpersonal Skills
• Dependability

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support

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