Opens LinkedIn
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Minimum education
- Professional degree
- Posting language
- English
- Working hours
- 32 hours per week
- Seniority
- Mid-Senior level
Job summary
Supervise staff, monitor performance, and establish service offerings and operational procedures while ensuring health and safety compliance. Negotiate with suppliers and clients, support marketing, resolve customer concerns, provide customer service, and coordinate special events.
Job details
Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year Experience: 2 years to less than 3 years or equivalent experience Tasks Monitor staff performance Supervise staff Determine type of services to be offered and implement operational procedures Ensure health and safety regulations are followed Negotiate arrangements with suppliers for food and other supplies Negotiate with clients for catering or use of facilities Participate in marketing plans and implementation Address customers' complaints or concerns Provide customer service Co-ordinate special events Work conditions and physical capabilities Fast-paced environment Work under pressure Physically demanding Attention to detail Standing for extended periods Government programs Recognized employer Work Term: Permanent Work Language: English Hours: 32 hours per week
What you’ll do
Supervise staff, monitor performance, and establish service offerings and operational procedures while ensuring health and safety compliance. Negotiate with suppliers and clients, support marketing, resolve customer concerns, provide customer service, and coordinate special events.
Requirements
Requires a college, CEGEP, or other non-university certificate or diploma from a program lasting 3 months to less than 1 year. Requires 2 to less than 3 years of experience or equivalent experience.
Listed skills
- Performance Monitoring · Preferred
- Customer service · Preferred
- Attention to detail · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Staff Supervision
- Performance Monitoring
- Operational Procedures
- Health And Safety Compliance
- Supplier Negotiation
- Client Negotiation
- Marketing
- Customer Service
- Complaint Resolution
- Event Coordination
- Attention To Detail
Job areas
- Hospitality
- Food & Beverage
- Management & Leadership
- Customer Service & Support
- Marketing
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