Senior Program Manager, Social Media Enablement

Job summary

The Senior Program Manager will lead the planning, coordination, and execution of a high-profile initiative to implement a new social media management platform. This role involves managing multiple workstreams, driving user adoption, and providing executive-level reporting to ensure successful program delivery.

Job details

Toronto, ON | Hybrid | 10 month contract | $80-85 INC or $68-$73 T4 Our banking client is looking for a Program Manager, Social media enablement to lead the planning, coordination, and execution of a high-profile initiative to onboard, migrate, and implement a new social media management platform. This highly visible program will play a critical role in modernizing advisor marketing capabilities, improving the advisor experience, and enabling scalable, compliant, and efficient social media practices across the business. How You'll Succeed Large-scale program delivery: Proven experience leading large-scale programs or projects, ideally involving platform implementation, onboarding, migration, or broader transformation initiatives. Program management: Strong command of core program management disciplines, including planning, governance, risk management, stakeholder coordination, and execution. Change management & adoption: Demonstrated success leading technology-enabled business change and driving user adoption at scale. Communication & influence: Excellent communication and influencing skills, with the ability to distill complex information into clear updates, decisions, and action plans. Multi-workstream management: Ability to manage multiple workstreams simultaneously and deliver effectively in a fast-paced, deadline-driven environment. Executive reporting & governance: Experience preparing executive materials, status reporting, and governance documentation to support effective decision-making. Organizational effectiveness: Strong organizational skills, sound judgment, and a proactive, solutions-focused approach. Who You Are Strategic leadership & execution: You are a highly organized and strategic program leader who can move seamlessly between executive-level planning and day-to-day execution. Collaborative and influential: You build strong relationships across teams and drive alignment among stakeholders with diverse priorities. Balanced in your approach: You bring a thoughtful perspective that balances business objectives, client experience, and risk and compliance requirements in a regulated environment. Accountable and results-oriented: You take ownership, act with initiative, and consistently deliver high-quality outcomes. Values-driven: You reflect CIBC’s values of trust, teamwork, and accountability, and bring authenticity and integrity to your work. Must Have Requirement: 5-7 years of large-scale program and project management experience Experience with platform migration projects Strong stakeholder communication skills, organizational effectiveness Experience supporting change management initiatives Nice to Have: PMP certification FI experience or experience working in a regulated environment Prior experience working with social media management tools Soft Skills: Strong communication skills Strategic leadership Strong relationship-building skills

What you’ll do

The Senior Program Manager will lead the planning, coordination, and execution of a high-profile initiative to implement a new social media management platform. This role involves managing multiple workstreams, driving user adoption, and providing executive-level reporting to ensure successful program delivery.

Requirements

Candidates must have 5-7 years of large-scale program and project management experience, specifically with platform migration projects. Strong communication, stakeholder management, and change management skills are essential for this role.

Listed skills

• Change Management · Preferred
• Executive Reporting · Preferred
• Risk Management · Preferred
• Project management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Program management
• Project management
• Platform migration
• Change management
• Stakeholder communication
• Strategic leadership
• Risk management
• Governance
• Executive reporting
• Organizational effectiveness
• Social media management
• Influencing skills
• User adoption
• Multi-workstream management

Job areas

• Management & Leadership
• Marketing
• Technology
• Finance & Accounting
• Consulting

More jobs from Swoon