Shift Manager - Fast Food Restaurant

Job summary

Establish work schedules and supervise, coordinate, and train food service staff, including overseeing food preparation and tray assembly. Maintain stock and operational records, hire staff, prepare reports and food order summaries, and ensure food and service quality while addressing customer concerns.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Various locations Responsibilities Tasks Establish methods to meet work schedules Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate ingredient and supplies required for meal preparation Hire food service staff Ensure that food and service meet quality control standards Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare and submit reports Prepare food order summaries for chef Must have knowledge of the establishment's culinary genres Supervise and check assembly of trays Establish work schedules Supervision 3-4 people Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Combination of sitting, standing, walking Standing for extended periods Walking Physically demanding Personal suitability Efficient interpersonal skills Excellent oral communication Flexibility Team player Benefits Health benefits Dental plan Health care plan Financial benefits Life insurance

What you’ll do

Establish work schedules and supervise, coordinate, and train food service staff, including overseeing food preparation and tray assembly. Maintain stock and operational records, hire staff, prepare reports and food order summaries, and ensure food and service quality while addressing customer concerns.

Requirements

Requires a secondary school graduation certificate, English language ability, and 1 to less than 2 years of experience. The role also requires knowledge of the establishment's culinary genres and the ability to work in a fast-paced, physically demanding environment under pressure.

Benefits

• Dental Plan
• Health Care Plan
• Life Insurance

Listed skills

• Food safety · Preferred
• Food preparation · Preferred
• report preparation · Preferred
• Inventory management · Preferred
• interpersonal communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Staff Training
• Work Scheduling
• Food Preparation
• Food Service Quality Control
• Food Safety
• Sanitation Procedures
• Inventory Management
• Hiring
• Customer Complaint Resolution
• Recordkeeping
• Report Preparation
• Food Order Summaries
• Tray Assembly
• Interpersonal Communication
• Flexibility

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support

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