Shift Manager - Fast Food Restaurant

Job summary

Establish work schedules and supervise, coordinate, and train food service staff, including overseeing food preparation and tray assembly. Manage hiring, inventory and operational records, reports, food quality standards, and customer complaints.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Various locations Responsibilities Tasks Establish methods to meet work schedules Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate ingredient and supplies required for meal preparation Hire food service staff Ensure that food and service meet quality control standards Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare and submit reports Prepare food order summaries for chef Must have knowledge of the establishment's culinary genres Supervise and check assembly of trays Establish work schedules Supervision 3-4 people Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Combination of sitting, standing, walking Standing for extended periods Walking Physically demanding Personal suitability Efficient interpersonal skills Excellent oral communication Flexibility Team player Benefits Health benefits Dental plan Health care plan Financial benefits Life insurance

What you’ll do

Establish work schedules and supervise, coordinate, and train food service staff, including overseeing food preparation and tray assembly. Manage hiring, inventory and operational records, reports, food quality standards, and customer complaints.

Requirements

Requires a secondary school graduation certificate and 1 to less than 2 years of experience. Candidates must know the establishment’s culinary genres and be able to work in a fast-paced, physically demanding environment under pressure, with strong communication, interpersonal, flexibility, and teamwork skills.

Benefits

• Dental Plan
• Health Care Plan
• Life Insurance

Listed skills

• Food preparation · Preferred
• Inventory management · Preferred
• record keeping · Preferred
• report preparation · Preferred
• Food safety · Preferred
• Sanitation · Preferred
• interpersonal communication · Preferred
• Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Staff Training
• Work Scheduling
• Food Preparation
• Food Service Quality Control
• Customer Complaint Resolution
• Inventory Management
• Record Keeping
• Report Preparation
• Food Safety
• Sanitation
• Food Service Hiring
• Tray Assembly
• Interpersonal Communication
• Flexibility
• Teamwork

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support

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