To be a most admired, customer-driven organization with empowered associates who deliver superior products and results.
Dayton, OH
Founded in Dayton, Ohio in 1866, Reynolds and Reynolds is a leading provider of automobile dealership software, services, and forms to help dealerships deliver better results and transform the customer experience. Reynolds and Reynolds is headquartered in Dayton, Ohio, with major U.S. operations in Houston and College Station, Texas, Celina, Ohio, and Tampa, Florida, as well as operations in Canada, in the U.K., and Europe. With products in over 70% of U.S. dealerships, Reynolds features the industry’s only Retail Management System. If you’ve ever purchased a vehicle at a dealership, there’s a good chance we had a hand in that transaction.
Hybrid · Mississauga
Support and maintain datacenter infrastructure and end-user systems, troubleshooting hardware, software, network, and performance issues while monitoring system health and diagnostic data. Assist with IT operations, infrastructure deployments, and upgrades, following configuration management and operational best practices.
Remote · Canada
Promote Reynolds software solutions, including its ERA dealership management system, to automotive dealerships in the assigned territory. Develop and maintain customer relationships, acquire new accounts, grow market share, and demonstrate how the product range can improve dealership results.
Hybrid · Mississauga
Handle incoming calls and emails, understand customer needs, and resolve dealership software issues or submit tickets for further research. Troubleshoot and monitor customer tickets, prioritize individual workload, and share knowledge with team members.
Remote · Canada
Travel to dealership sites to assess customer needs, configure solutions, and provide in-person software training and support during system implementation. Troubleshoot or escalate issues, coordinate with internal teams, manage workload and administrative updates, and share knowledge with colleagues.
Remote · Quebec, Quebec, Canada
Promote and sell Reynolds’ software solutions to automotive dealerships within the assigned territory, serving as the subject matter expert for the ERA system. Maintain relationships with existing customers, develop new accounts, and grow market share by demonstrating how the company’s solutions can improve dealership results.
On-site · Montréal
Install and maintain computer, printer, and network equipment at customer sites, traveling between locations in a company vehicle. Maintain repair-parts inventory and document service work in the tracking system.
On-site · Montréal
Install and support a range of customer computer equipment, including servers, PCs, network devices, printers, scanners, and related peripherals. Maintain an inventory of repair parts and document work in the service-tracking system while traveling to customer sites.
Remote · Quebec, Canada
The role involves providing on-site training to clients on the Reynolds and Reynolds system and offering ongoing support throughout the conversion process. It requires significant travel to client locations and collaboration with dealership management to tailor training to their business needs.
