Business Analyst – AI & Localization Workflows

Montréal, QC
On-site
Posted Oct 5, 2026
1 position

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Employment type: Full-time
Experience level: Mid-level · 3+ years
Minimum education: Bachelor’s degree
Apply by: Nov 2, 2026
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level

Job summary

Evaluate innovation proposals, define business problems, document requirements and user stories, and develop business cases for AI-powered localization initiatives. Map and optimize localization workflows, collaborate with Operations, Engineering, and DevOps, support pilots and rollouts, and measure outcomes using KPIs.

Job details

Want to join a Canadian leader? Love to work with experienced professionals? Eager to make a valued contribution with talented colleagues? Sounds like you’re ready for a job at TRSB, Canada’s number one translation provider. TRSB is seeking a Business Analyst – AI & Localization Workflows to support our innovation initiatives in AI-powered translation and localization processes. Your Daily Routine Assess Innovation Proposals: Evaluate and prioritize business and operational innovation requests, ensuring they address real challenges and deliver measurable benefits. Define Business Problems: Work closely with stakeholders to identify pain points, define problem statements, and determine the target audience for each solution. Requirement Gathering & Documentation: Document detailed business requirements, functional specifications, and user stories to guide development teams. Business Case Development: Conduct cost-benefit analyses and ROI projections to justify investments, ensuring all initiatives align with strategic goals and budgetary constraints. Process Analysis & Optimization: Create detailed maps of current localization workflows, identify inefficiencies, and recommend AI-driven improvements. Collaboration with Stakeholders: As part of the Product team, work cross-functionally with Operations, Engineering, and DevOPS teams to ensure alignment and feasibility of proposed solutions. User Story & Acceptance Criteria Writing: Develop clear user stories and acceptance criteria to enable technical teams to deliver functional solutions. Pilot & Rollout Support: Support the implementation, testing, and adoption of new AI-driven workflows within localization operations. Measure Impact: Define success criteria and track key performance indicators (KPIs) to measure the effectiveness of implemented solutions. You Will Need Experience in Localization & AI: 3+ years of experience in the localization industry, preferably with a language service provider/translation company, working with AI translation workflows, machine translation, and TMS platforms. Technical Understanding: Strong grasp of localization technologies, AI-driven translation solutions, and workflow automation. Business Analysis Expertise: Proven experience in business analysis, writing functional requirements, and translating business needs into actionable solutions. User Story Development: Ability to write clear, concise user stories and acceptance criteria for engineering teams. Process Mapping & Optimization: Experience in process improvement, workflow design, and change management. User Journey Mapping: Experience in user journey mapping, identifying pain points and flagging opportunities for improvements. Collaboration & Change Management: Strong stakeholder management skills with the ability to drive consensus, manage expectations during technical transitions, and facilitate the adoption of new workflows. Analytical & Problem-Solving Skills: Ability to analyze complex business problems and propose structured, data-driven solutions. Financial Acumen: Proficiency in modeling ROI and conducting cost-benefit analyses to validate the commercial viability of technical investments. This Position May Be Ideal For You If You Have a bachelor’s degree in business administration, information systems management, business intelligence or an equivalent; Have experience with TMS platforms (e.g., XTM, memoQ, Phrase, Smartling, or similar); Are familiar with AI/NLP technologies applied to localization; Have exposure to Agile/Scrum methodologies and tools like Jira or Asana; Are able to understand and document logic for API integrations and basic automation scripting (no coding required, but must be able to communicate requirements to Engineering); Are proficient in English and French, both spoken and written (bilingualism is required to interact with our largely English-speaking clientele). We value our teams and offer working conditions to match: Competitive salary Comprehensive group insurance Group RRSP Flexible work arrangements Fitness benefit Payment of dues to your professional order Referral program Public transit credit Paid vacation on your birthday

What you’ll do

Requirements

Requires 3+ years of localization industry experience, preferably involving AI translation workflows, machine translation, and TMS platforms, along with business analysis, process optimization, and stakeholder management expertise. A bachelor's degree or equivalent is indicated as a qualification; familiarity with AI/NLP, Agile/Scrum, Jira or Asana, API integrations, and English and French proficiency are also sought.