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Institution Operation Manager

Expired
  • Ottawa, ON
  • On-site
  • Posted Aug 12, 2026
  • 1 position
Employment type
Full-time
Experience level
Mid-level · 3+ years
Posting language
English
Working hours
40 hours per week
Seniority
Not Applicable

This job has expired

This position at Bitget is no longer accepting applications. The original posting remains below for reference.

Expired Oct 6, 2026

Original job posting

Develop and optimize operational strategies for institutional clients while monitoring market trends to maintain a competitive edge. Collaborate with product teams to implement innovative solutions and features tailored to institutional needs.

Job details

About us Bitget is the world's largest Universal Exchange (UEX), serving over 125 million users and offering access to over 2M crypto tokens, 100+ tokenized stocks, ETFs, commodities, FX, and precious metals such as gold. The ecosystem is committed to helping users trade smarter with its AI agent, which co-pilots trade execution. Bitget is driving crypto adoption through strategic partnerships with LALIGA and MotoGP™. Aligned with its global impact strategy, Bitget has joined hands with UNICEF to support blockchain education for 1.1 million people by 2027. Bitget currently leads in the tokenized TradFi market, providing the industry's lowest fees and highest liquidity across 150 regions worldwide. What you'll do Develop and optimize institutional client operational strategies, ensuring alignment with the platform’s overall strategic direction. Monitor market trends and competitor dynamics, adjusting operational strategies promptly to maintain a competitive edge. Drive the implementation of institutional client operational projects to ensure the achievement of project goals and outcomes Collaborate closely with the product team to propose product optimization recommendations and innovative solutions tailored for institutional clients. Track product implementation to ensure features meet institutional client needs, enhancing user experience and satisfaction. What you'll need Language Proficiency: Fluent in both Chinese and English, with strong written and verbal communication skills. Work Experience: 3+ years of experience in institutional client operations or related fields; familiarity with cryptocurrency trading processes is preferred. Professional Competence: Strong strategic thinking and data analysis skills, with the ability to formulate and execute effective operational strategies. Communication Skills: Excellent communication abilities and a strong customer service mindset, capable of building and maintaining long-term relationships with institutional clients. Why Bitget? Bitget is the world's leading web 3 platform for copy trading and one of the world's largest and most respected exchanges We are a global company with staff members from over 50 different countries and regions We are growing and looking for world-class ambitious talents to help us continue this journey We have a streamlined structure that empowers employees to work efficiently, delivering the best results in a short timeframe We offer competitive salaries and benefits Blockchain technology and digital assets have the potential to change finance in a way no other technology can - be part of it! If you are ambitious and believe that digital assets could be the next financial and technological revolution, please apply! For more information regarding candidates' personal data processing, please refer to Bitget Candidate Privacy Notice.

What you’ll do

Develop and optimize operational strategies for institutional clients while monitoring market trends to maintain a competitive edge. Collaborate with product teams to implement innovative solutions and features tailored to institutional needs.

Requirements

Requires over 3 years of experience in institutional client operations, preferably within the cryptocurrency sector. Candidates must be fluent in both English and Chinese with strong strategic and communication skills.

Benefits

  • Competitive Salaries

Listed skills

  • Customer service · Preferred
  • Data analysis · Preferred
  • Project management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Institutional Client Operations
  • Strategic Thinking
  • Data Analysis
  • Customer Service
  • Cryptocurrency Trading
  • Project Management
  • Product Optimization
  • Market Trend Analysis
  • English Proficiency
  • Chinese Proficiency

Job areas

  • Finance & Accounting
  • Management & Leadership
  • Consulting
  • Technology
  • Customer Service & Support

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