OCM & Communications Lead

Toronto, ON
Hybrid
Posted Oct 4, 2026
1 position

$90–$100 / hour

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Employment type: Contract
Experience level: Senior · 7+ years
Apply by: Nov 1, 2026
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level
Application method: Direct apply is available

Job summary

Lead organizational change management and communications for a global network segmentation transformation, including impact assessments, stakeholder engagement, readiness, adoption, and change measurement. Develop and deliver audience-tailored communications and governance materials, and coordinate with technical and business teams to support rollout and operational readiness.

Job details

Job Title: OCM & Communications Lead Location: Toronto, ON (hybrid) Duration: 6 months contract Rate: CAD90-CAD100/hr Focus: Organizational Change Management, stakeholder communications, readiness, adoption, and hands-on deliverable execution Role Summary Seeking an experienced Organizational Change Management (OCM) and Communications Lead to support a large-scale global Network Segmentation transformation initiative. This 6-month contractor role will be responsible for developing and executing change management and communications strategies that drive awareness, readiness, adoption, and stakeholder engagement across a diverse global audience. The successful candidate will work closely with program leadership, cybersecurity, networking, infrastructure, and business stakeholders to translate complex technical changes into clear, actionable communications and change activities. The role requires a blend of strategic thinking and hands-on execution, including developing communication plans, creating communications deliverables, conducting impact assessments, building stakeholder personas, supporting adoption activities, and driving business readiness efforts. This is a highly collaborative role suited to a senior practitioner who can operate independently, influence stakeholders, and deliver high-quality communications and change management artifacts in a fast-paced technology transformation environment. Key Responsibilities Organizational Change Management Lead OCM planning and execution for a global network segmentation initiative. Conduct stakeholder impact assessments and change impact analyses. Develop stakeholder personas and audience segmentation strategies. Assess organizational readiness and identify adoption risks. Create change adoption, engagement, and reinforcement strategies. Support business readiness planning and deployment activities. Establish change metrics and track adoption, engagement, and compliance. Facilitate stakeholder workshops, focus groups, and feedback sessions. Identify resistance points and develop mitigation strategies. Communications Strategy & Execution Develop and execute integrated communication strategies aligned to program milestones and rollout activities. Create communication plans, messaging frameworks, communication schedules, and stakeholder engagement approaches. Develop high-quality communications materials, including: Executive presentations Leadership updates Email campaigns FAQs Talking points SharePoint and intranet content Awareness materials Roadshow presentations Stakeholder briefings Change and readiness communications Tailor messaging for technical and non-technical audiences. Coordinate communications across global regions, business units, and technology teams. Support the creation and maintenance of program communication channels and stakeholder engagement forums. Readiness & Adoption Develop readiness, training, and adoption approaches for impacted stakeholder groups. Support onboarding and engagement activities for application owners, infrastructure teams, operations teams, support teams, and security teams. Work with technical SMEs to translate technical concepts into business-focused messaging. Monitor stakeholder sentiment and feedback and provide recommendations to program leadership. Support rollout, stabilization, and operational readiness activities. Governance & Stakeholder Management Partner with Program Management, Cybersecurity, Infrastructure, Networking, Operations, and Business teams. Prepare executive-level updates and governance materials. Support leadership engagement and sponsor communications. Contribute to risk, issue, dependency, and stakeholder management activities. Maintain communication and change management deliverables aligned to program objectives and timelines. Required Qualifications 7+ years of experience in Organizational Change Management, Communications, Transformation, or related disciplines. Demonstrated experience supporting large-scale technology, cybersecurity, infrastructure, or digital transformation initiatives. Experience conducting impact assessments, stakeholder analysis, persona development, readiness assessments, and adoption planning. Exceptional verbal and written communication skills. Strong executive communications and presentation development experience. Ability to translate complex technical initiatives into clear business language. Experience managing communications across global and cross-functional stakeholder groups. Strong facilitation, consulting, and stakeholder engagement skills. Ability to independently manage multiple deliverables in a dynamic environment. Preferred Qualifications Experience supporting cybersecurity, network, infrastructure, Zero Trust, or security transformation programs. Experience with network segmentation or enterprise security initiatives. Prosci, CCMP, or equivalent change management certification. Experience in large enterprise or highly regulated environments. Familiarity with Microsoft 365 collaboration and communications platforms. What Success Looks Like Effective OCM strategy and adoption approach established and executed. Comprehensive impact assessments and stakeholder analyses completed. Strong stakeholder awareness, engagement, and readiness throughout the program lifecycle. High-quality communications delivered on schedule and tailored to appropriate audiences. Successful support of business adoption and readiness activities with minimal operational disruption. Strong partnership with technical and business stakeholders across a global organization.

What you’ll do

Requirements

Requires at least 7 years of experience in organizational change management, communications, transformation, or a related field, with experience supporting large-scale technology or cybersecurity initiatives. Candidates should have strong stakeholder engagement, facilitation, executive communication, impact assessment, and adoption planning skills; Prosci, CCMP, or equivalent certification is preferred.