ServiceNow Developer

Toronto, ON
Hybrid
Posted Oct 4, 2026
1 position

$55–$65 / hour

Opens LinkedIn

Employment type: Contract
Experience level: Senior · 5+ years
Apply by: Nov 1, 2026
Posting language: English
Working hours: 40 hours per week
Office presence: 3 days per week
Seniority: Associate
Application method: Direct apply is available

Job summary

Design, develop, configure, test, and deploy ServiceNow solutions, applications, and integrations while following platform, architecture, and security standards. Troubleshoot issues, support upgrades and releases, create documentation and automated tests, and provide technical guidance to stakeholders and teams.

Job details

We are looking for a ServiceNow Developer for a 1 year contract with high possibility of extension. Role is hybrid with 3 days a week on site in Downtown Toronto. Key Responsibilities Design, configure, develop, test, and deploy ServiceNow solutions based on business and technical requirements. Build maintainable solutions using ServiceNow best practices, with a preference for out-of-box functionality and configuration before customization. Develop and maintain ServiceNow applications and enhancements using platform capabilities including Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, Script Actions, Notifications, Service Catalog, Flow Designer, Workflows, Widgets, UI Pages, and related scripting technologies. Develop server-side and client-side functionality using Glide APIs and JavaScript, with an understanding of AngularJS and ServiceNow portal technologies where applicable. Design and implement integrations between ServiceNow and external systems using REST, SOAP, LDAP, import sets, data sources, Integration Hub, and other supported integration approaches. Participate in technical design discussions and ensure development work aligns with established architecture, security, and platform standards. Work closely with business analysts and stakeholders to understand requirements and translate them into practical ServiceNow solutions. Support proof-of-concept initiatives and evaluate new ServiceNow capabilities to identify opportunities for improving business processes and user experience. Troubleshoot application, integration, workflow, and platform issues across development, test, and production environments. Participate in deployment activities and respond effectively to post-deployment issues, including root-cause analysis and corrective actions. Contribute to ServiceNow platform upgrades, regression testing, and Automated Test Framework (ATF) development. Create and maintain technical documentation, solution designs, configuration documentation, and operational procedures. Collaborate with ServiceNow Support and other technical teams to investigate and resolve complex platform issues. Identify opportunities to improve platform performance, maintainability, automation, and overall user experience. Provide technical guidance, mentoring, and knowledge transfer to developers, administrators, support teams, and business users. Remain proactive in identifying potential technical risks, future requirements, and opportunities for platform improvement. Required Qualifications and Experience 5+ years of hands-on experience developing on the ServiceNow platform. 5+ years of ServiceNow administration and platform configuration experience. Strong experience with ServiceNow scripting and application development using JavaScript and Glide APIs. Hands-on experience with core ServiceNow development components, including: Business Rules Script Includes Client Scripts UI Policies and UI Actions Script Actions Notifications Service Catalog Workflows and Flow Designer Service Portal/Widgets UI Pages and UI Scripts GlideAjax and related APIs 5+ years of experience developing and supporting integrations using REST and/or SOAP web services. Experience working with integrations involving LDAP, import sets, data sources, and external applications. Practical experience participating in ServiceNow platform upgrades and release activities. Experience creating and maintaining Automated Test Framework (ATF) tests. Strong understanding of ServiceNow development standards, deployment practices, troubleshooting, and performance considerations. Ability to work effectively with technical and non-technical stakeholders across multiple teams. Strong analytical, troubleshooting, documentation, and communication skills. Preferred ServiceNow Experience Experience with one or more of the following ServiceNow products and capabilities is highly desirable: IT Service Management (ITSM) Configuration Management Database (CMDB) IT Operations Management (ITOM) IT Asset Management (ITAM) Employee Center Integration Hub Virtual Agent Application Portfolio Management (APM) Security Incident Response (SIR) Integrated Risk Management (IRM) Note: We use AI tools to: obtain basic information, detect plagiarism, false employment history or references, categorize your skills, and do an initial match with job posting.

What you’ll do

Requirements

Requires at least five years of hands-on ServiceNow development and administration experience, including JavaScript, Glide APIs, platform components, and REST or SOAP integrations. Candidates should also have experience with upgrades, release activities, ATF testing, troubleshooting, documentation, and collaboration with technical and non-technical stakeholders.