Job Description

Reporting to the Office Manager, DOC clerk will be responsible for directing all incoming calls and visitors to the facility and performing clerical duties as required.

RESPONSIBILITIES

• Greeting visitors, determine purpose of visit and direct visitors to proper location as appropriate.
• Answer telephone and place outgoing calls as requested
• Maintain records as required and perform clerical work as assigned
• Monitor front door for wandering residents
• Adhere to established department policies and procedures regarding quality assurance, fire safety, environment and infection control Workday Validation, Point Click Care Entry, Census
• Back up person for Time tracking, Scheduling
• Help with Invoices
• Filing
• Preparing Vendor Contracts
• Other duties as assigned

QUALIFICATIONS

• Basic clerical/administrative skills
• Pleasant telephone manner with strong customer service skills
• Excellent organizational and communication skills
• Ability to deal with tight timelines
• Experience with Microsoft office suite of applications
• Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one
• Course Related to Health Care Administration

Time Type:

Full time

At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.