Food Services Manager

Job summary

Evaluate, plan, organize, and direct daily operations, including inventory, customer service, merchandise selection, and marketing. Manage staff and budgets, monitor revenues and expenses, assess market trends, and resolve customer or supply issues.

Job details

Overview Languages English Education Secondary (high) school graduation certificate or equivalent experience Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Evaluate daily operations Plan and organize daily operations Organize and maintain inventory Provide customer service Develop and implement marketing strategies Determine merchandise and services to be sold Manage staff and assign duties Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales Plan budgets and monitor revenues and expenses Resolve issues that may arise, including customer requests, complaints and supply shortages Recruit, hire and supervise staff and/or volunteers Direct and control daily operations Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for persons with disabilities Participates in a government or community program or initiative that supports persons with disabilities Offers mentorship, coaching and/or networking opportunities for persons with disabilities Provides awareness training to employees to create a welcoming work environment for persons with disabilities Applies accessible and inclusive recruitment policies that accommodate persons with disabilities Support for newcomers and refugees Participates in a government or community program or initiative that supports newcomers and/or refugees Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.) Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.) Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Supports newcomers and/or refugees with foreign credential recognition Offers mentorship programs that pair newcomers and/or refugees with experienced employees Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Does not require Canadian work experience Support for youths Participates in a government or community program or initiative that supports youth employment Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth Support for Indigenous people Participates in a government or community program or initiative that supports Indigenous people Offers mentorship, coaching and/or networking opportunities for Indigenous workers Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Facilitates access to Elders who can offer support and guidance to Indigenous workers Supports for visible minorities Participates in a government or community program or initiative that supports members of visible minorities Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.) Offers mentorship programs that pair members of visible minorities with experienced employees Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

What you’ll do

Evaluate, plan, organize, and direct daily operations, including inventory, customer service, merchandise selection, and marketing. Manage staff and budgets, monitor revenues and expenses, assess market trends, and resolve customer or supply issues.

Requirements

Requires a secondary school graduation certificate or equivalent experience. Requires 2 to less than 3 years of experience; the role is on-site.

Listed skills

• Inventory management · Preferred
• Customer service · Preferred
• Budgeting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Daily Operations Management
• Inventory Management
• Customer Service
• Marketing Strategy
• Merchandise Planning
• Staff Management
• Market Research
• Budgeting
• Revenue and Expense Monitoring
• Complaint Resolution
• Recruitment and Hiring
• Supply Shortage Management

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support
• Marketing

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