Host/Hostess - Food Service

Job summary

Greet and seat customers, manage reservations and table assignments, and coordinate seating for large groups. Answer questions about menu items and preparation, address customer concerns, assist guests with special needs, and complete opening and closing activities.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 to less than 7 months On site Work must be completed at the physical location. There is no option to work remotely. Work setting Hotel, motel, resort Responsibilities Tasks Liaise between chefs and customers Address customers' complaints or concerns Answer customers' questions regarding menu items and preparation methods Assist clients/guests with special needs Attend to seating arrangements for large groups Greet customers Perform opening and closing activities Receive customers' reservations and assign tables Additional information Work conditions and physical capabilities Fast-paced environment Standing for extended periods Physically demanding Walking Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Flexibility Organized Team player Benefits Health benefits Dental plan Health care plan Other Benefits Other benefits Parking available Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for youths Offers on-the-job training tailored to youth

What you’ll do

Greet and seat customers, manage reservations and table assignments, and coordinate seating for large groups. Answer questions about menu items and preparation, address customer concerns, assist guests with special needs, and complete opening and closing activities.

Requirements

A secondary school graduation certificate and 1 to less than 7 months of experience are specified. The role requires customer focus, effective interpersonal and oral communication, flexibility, organization, teamwork, and the ability to work in a fast-paced, physically demanding environment while standing and walking for extended periods.

Benefits

• Dental Plan
• Health Care Plan
• Parking Available

Listed skills

• Customer service · Preferred
• interpersonal communication · Preferred
• Organization · Preferred
• Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Complaint Resolution
• Menu Knowledge
• Interpersonal Communication
• Oral Communication
• Flexibility
• Organization
• Teamwork
• Reservation Management
• Table Assignment
• Seating Arrangements
• Opening and Closing Procedures
• Guest Assistance

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support

More jobs from Nita Lake Lodge