Sales Supervisor - Retail

Job summary

Assign duties, hire and train staff, schedule work, supervise a team of 3–4 workers, and sell and order merchandise. Maintain inventory, authorize cheque payments, prepare sales and personnel reports, and resolve customer issues and supply shortages.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Assign sales workers to duties Hire and train or arrange for training of staff Authorize payments by cheque Order merchandise Establish work schedules Sell merchandise Prepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Supervise and co-ordinate activities of workers Supervision 3-4 people Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Attention to detail Combination of sitting, standing, walking Standing for extended periods Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Flexibility Reliability Team player Ability to multitask

What you’ll do

Assign duties, hire and train staff, schedule work, supervise a team of 3–4 workers, and sell and order merchandise. Maintain inventory, authorize cheque payments, prepare sales and personnel reports, and resolve customer issues and supply shortages.

Requirements

Requires a secondary school graduation certificate and 1 year to less than 2 years of experience. The role calls for customer focus, effective interpersonal and oral communication skills, flexibility, reliability, teamwork, multitasking, and the ability to work in a fast-paced environment under pressure.

Listed skills

• Customer service · Preferred
• Sales Reporting · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• Multitasking · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Staff Hiring
• Staff Training
• Work Scheduling
• Retail Sales
• Merchandise Ordering
• Inventory Management
• Sales Reporting
• Customer Service
• Complaint Resolution
• Payment Authorization
• Merchandising
• Oral Communication
• Interpersonal Skills
• Multitasking
• Attention To Detail

Job areas

• Retail
• Sales
• Management & Leadership
• Customer Service & Support

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