Restaurant Supervisor

Job summary

Establish work schedules and supervise, coordinate, and train food service staff, ensuring they follow sanitation and safety procedures. Maintain operational records, uphold food and service quality standards, address customer concerns, and oversee food trolley deliveries.

Job details

Overview Languages English Education No degree, certificate or diploma Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Coffee shop Responsibilities Tasks Establish methods to meet work schedules Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Ensure that food and service meet quality control standards Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Must have knowledge of the establishment's culinary genres Supervise and check delivery of food trolleys Supervision 5-10 people Food and beverage servers Food service counter attendants and food preparers Credentials Certificates, licences, memberships, and courses Safe Food Handling certificate Additional information Transportation/travel information Own transportation Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Standing for extended periods Bending, crouching, kneeling Attention to detail Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Flexibility Team player Dependability Benefits Financial benefits Gratuities Other Benefits Free parking available Other benefits Variable or compressed work week

What you’ll do

Establish work schedules and supervise, coordinate, and train food service staff, ensuring they follow sanitation and safety procedures. Maintain operational records, uphold food and service quality standards, address customer concerns, and oversee food trolley deliveries.

Requirements

The role requires 2 to less than 3 years of experience and a Safe Food Handling certificate; no degree, certificate, or diploma is required. Candidates must have knowledge of the establishment’s culinary genres and be able to work in a fast-paced, high-pressure environment while supervising 5–10 staff.

Benefits

• Gratuities
• Free Parking
• Variable or Compressed Work Week

Listed skills

• Teamwork · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• Food safety · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Staff Training
• Work Scheduling
• Food Quality Control
• Customer Complaint Resolution
• Inventory Recordkeeping
• Food Service Operations
• Safe Food Handling
• Sanitation Procedures
• Food Safety
• Delivery Coordination
• Oral Communication
• Interpersonal Skills
• Attention to Detail
• Teamwork
• Dependability

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support

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