SinglePoint Group International Inc. is a leading Canadian outsourcing partner, specializing in customer lifecycle management, emphasizing experience, retention, accounts receivable, and acquisition since 1947.
North York, Ontario
SinglePoint Group International is a North American business process outsourcing and contact centre and collections group specializing in customer lifecycle and experience management and first- and third-party collections. With roots dating back to 1947, we bring together recognized brands including Credit Bureau of Canada Collections (CBCC) and General Revenue Corporation (GRC) to manage every stage of the customer journey, from acquisition and care through to retention and recovery, across both B2B and B2C programs. We partner with leading financial institutions, telecoms, utilities, and public sector organizations to manage every stage of the customer journey, from acquisition and care through to retention and recovery, across both B2B and B2C programs. Our more than 1,200 professionals deliver service in English, French, and Spanish across North American and nearshore sites. We're trusted by many of North America’s largest financial institutions and leading credit grantors, and we maintain ISO 9001:2015, SOC 2 Type II, and PCI DSS attestation.
Hybrid · Toronto
Provide guidance to customers through the loan application process and handle inbound and outbound inquiries. Maintain accurate records in the CRM system and identify opportunities to introduce additional services.
On-site · Toronto
Manage commercial collections by contacting customers with past-due accounts to negotiate payment arrangements and reduce outstanding balances. Document all call activities and maintain reports to help the business achieve its collection goals and reduce risk.
On-site · Toronto
The officer is responsible for conducting collection calls for past due accounts and negotiating payment terms within authorized limits. They must document all activities in the collections system and ensure compliance with regulatory standards.
Remote · Quebec, Quebec, Canada
Manage third-party collection portfolios and conduct professional calls to negotiate payment arrangements with delinquent customers. Ensure all activities comply with regulatory requirements and client guidelines while documenting all interactions in the management system.
Remote · Canada
Manage third-party collection portfolios and conduct professional calls to negotiate payment arrangements with past-due customers. Ensure all activities are accurately documented and comply with regulatory requirements and client guidelines.
On-site · Toronto
Oversee a portfolio of first- and third-party collections recovery clients to ensure exceptional service and satisfaction. Identify growth opportunities within existing accounts and partner with internal teams to optimize service delivery.
On-site
We are looking for a bright and energetic person to join our fast-paced accounting team on a full-time basis. The Junior Accounting Clerk will assist in the day-to-day functions and duties in the Finance department. This position will contribute to the overall accomplishment and development of accounting practices and objectives. Reports to Accounting team Supervisor. Hours of Operation: Monday to Friday (8:00am to 5:00pm) This role is permanently onsite in Toronto at 255 Consumers Road, Suite 400, Toronto, ON M2J 1R4. Responsibilities: * Reconcile bank transactions and General Ledger ac…
