SinglePoint Group International Inc. is a leading Canadian outsourcing partner, specializing in customer lifecycle management, emphasizing experience, retention, accounts receivable, and acquisition since 1947.
North York, Ontario
SinglePoint Group International is a North American business process outsourcing and contact centre and collections group specializing in customer lifecycle and experience management and first- and third-party collections. With roots dating back to 1947, we bring together recognized brands including Credit Bureau of Canada Collections (CBCC) and General Revenue Corporation (GRC) to manage every stage of the customer journey, from acquisition and care through to retention and recovery, across both B2B and B2C programs. We partner with leading financial institutions, telecoms, utilities, and public sector organizations to manage every stage of the customer journey, from acquisition and care through to retention and recovery, across both B2B and B2C programs. Our more than 1,200 professionals deliver service in English, French, and Spanish across North American and nearshore sites. We're trusted by many of North America’s largest financial institutions and leading credit grantors, and we maintain ISO 9001:2015, SOC 2 Type II, and PCI DSS attestation.
On-site · Toronto
The Administration Clerk will support daily mail and administrative operations, including processing confidential correspondence and maintaining accurate business records. Responsibilities also include managing office inventory, preparing outgoing shipments, and providing general clerical support to the collections team.
On-site · Toronto
The manager will lead the client services team to support collection portfolios while strengthening client relationships and driving operational performance. They are responsible for conducting business reviews, monitoring performance trends, and identifying opportunities for account growth.
Remote · Quebec, Quebec, Canada
Manage collection activities for assigned third-party portfolios, including financial loan accounts and negotiating payment arrangements. Conduct professional collection calls while ensuring compliance with regulatory requirements and internal risk parameters.
On-site · Toronto
The Senior Commercial Collections Officer will manage past-due commercial accounts, negotiate payment arrangements, and mitigate financial risk. They are responsible for documenting call activity and maintaining accurate customer account information while meeting departmental collection goals.
On-site · Toronto
Manage commercial collections by contacting customers with past-due accounts to negotiate payment arrangements and reduce outstanding balances. Document all call activities and maintain reports to help the business achieve its collection goals and reduce risk.
