Food Service Supervisor

Job summary

Supervise, coordinate, train, and hire food service staff while organizing work schedules and ensuring food and service meet quality standards. Manage supplies, inventory, budgets, records, reports, food orders, and customer complaints.

Job details

Overview Languages English Education College/CEGEP or equivalent experience Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Work site environment Noisy Odours Wet/damp Hot Work setting Restaurant Responsibilities Tasks Establish methods to meet work schedules Requisition food and kitchen supplies Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate ingredient and supplies required for meal preparation Hire food service staff Ensure that food and service meet quality control standards Prepare budget and cost estimates Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare and submit reports Prepare food order summaries for chef Must have knowledge of the establishment's culinary genres Supervision 3-4 people 5-10 people Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Standing for extended periods Physically demanding Attention to detail Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Team player Dependability Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for newcomers and refugees Offers mentorship programs that pair newcomers and/or refugees with experienced employees Support for youths Offers mentorship, coaching and/or networking opportunities for youth Support for Veterans Offers mentorship, coaching and/or networking opportunities for Veterans Support for Indigenous people Offers mentorship, coaching and/or networking opportunities for Indigenous workers

What you’ll do

Supervise, coordinate, train, and hire food service staff while organizing work schedules and ensuring food and service meet quality standards. Manage supplies, inventory, budgets, records, reports, food orders, and customer complaints.

Requirements

Requires a college/CEGEP education or equivalent experience and 2 to less than 3 years of experience. Candidates should know the establishment’s culinary genres and be able to work in a fast-paced, physically demanding restaurant environment while demonstrating communication, teamwork, dependability, and customer focus.

Listed skills

• Customer service · Preferred
• Cost Control · Preferred
• Food preparation · Preferred
• Quality Control · Preferred
• report preparation · Preferred
• Inventory management · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Staff Training
• Food Service Operations
• Food and Kitchen Supply Requisition
• Food Preparation
• Scheduling
• Hiring
• Budgeting and Cost Estimation
• Quality Control
• Customer Complaint Resolution
• Inventory Management
• Recordkeeping
• Report Preparation
• Food Safety and Sanitation
• Cost Control
• Customer Service

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support

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