Food Service Supervisor

Job summary

Establish work schedules, requisition supplies, and supervise and train staff who prepare and portion food. Maintain operational records and reports, ensure food and service meet quality standards, and address customer complaints.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Work site environment Noisy Odours Wet/damp Hot Work setting Restaurant Responsibilities Tasks Establish methods to meet work schedules Requisition food and kitchen supplies Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Ensure that food and service meet quality control standards Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare and submit reports Establish work schedules Additional information Security and safety Bondable Work conditions and physical capabilities Fast-paced environment Work under pressure Standing for extended periods Walking Attention to detail Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for persons with disabilities Provides awareness training to employees to create a welcoming work environment for persons with disabilities Support for newcomers and refugees Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths Provides awareness training to employees to create a welcoming work environment for youth Support for Veterans Provides awareness training to employees to create a welcoming work environment for Veterans Support for Indigenous people Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Support for mature workers Provides staff with awareness training to create a welcoming work environment for mature workers Supports for visible minorities Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

What you’ll do

Establish work schedules, requisition supplies, and supervise and train staff who prepare and portion food. Maintain operational records and reports, ensure food and service meet quality standards, and address customer complaints.

Requirements

Requires a secondary school graduation certificate and 2 to less than 3 years of experience. The role is on-site in a fast-paced restaurant environment and requires working under pressure, standing for extended periods, walking, and attention to detail.

Listed skills

• safety procedures · Preferred
• Quality Control · Preferred
• report preparation · Preferred
• Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Staff Training
• Work Scheduling
• Food and Kitchen Supply Requisition
• Food Preparation Coordination
• Sanitation Procedures
• Safety Procedures
• Quality Control
• Customer Complaint Resolution
• Inventory Recordkeeping
• Sales and Wastage Recordkeeping
• Report Preparation
• Attention to Detail

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support

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