Hotel Front Desk Supervisor

Job summary

Coordinate activities with other departments, perform the duties of supervised staff, and prepare reports. Assist guests with special needs, hire and train staff, and maintain or arrange repairs for systems and equipment to support business continuity and customer service.

Job details

Overview Languages English Education Secondary (high) school graduation certificate or equivalent experience Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Co-ordinate activities with other work units or departments Perform same duties as workers supervised Prepare and submit reports Assist clients/guests with special needs Hire and train staff in job duties, safety procedures and company policies Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery Benefits Financial benefits As per collective agreement Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for newcomers and refugees Supports newcomers and/or refugees with foreign credential recognition Support for youths Provides awareness training to employees to create a welcoming work environment for youth Support for Indigenous people Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

What you’ll do

Coordinate activities with other departments, perform the duties of supervised staff, and prepare reports. Assist guests with special needs, hire and train staff, and maintain or arrange repairs for systems and equipment to support business continuity and customer service.

Requirements

Requires a secondary school graduation certificate or equivalent experience and 1 to less than 2 years of experience. English is required, and the role is performed on-site.

Benefits

• Financial Benefits As Per Collective Agreement

Listed skills

• Customer service · Preferred
• Repair Coordination · Preferred
• report preparation · Preferred
• coordination · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Coordination
• Report Preparation
• Customer Service
• Staff Hiring
• Staff Training
• Computer Systems Maintenance
• Equipment Maintenance
• Machinery Maintenance
• Repair Coordination
• Support for Guests with Special Needs

Job areas

• Hospitality
• Management & Leadership
• Customer Service & Support

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