Retail Store Supervisor

Job summary

Supervise and coordinate retail staff, assign duties, hire and train employees, and prepare work schedules. Order merchandise, authorize returns, maintain inventory, prepare sales and personnel reports, and resolve customer or supply issues.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Supervise staff (apprentices, stages hands, design team, etc.) Assign sales workers to duties Hire and train or arrange for training of staff Order merchandise Authorize return of merchandise Establish work schedules Prepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Supervise and co-ordinate activities of workers Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for newcomers and refugees Participates in a government or community program or initiative that supports newcomers and/or refugees Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.) Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.) Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Supports newcomers and/or refugees with foreign credential recognition Offers mentorship programs that pair newcomers and/or refugees with experienced employees Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Does not require Canadian work experience Support for youths Participates in a government or community program or initiative that supports youth employment Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth Support for Indigenous people Participates in a government or community program or initiative that supports Indigenous people Offers mentorship, coaching and/or networking opportunities for Indigenous workers Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Facilitates access to Elders who can offer support and guidance to Indigenous workers

What you’ll do

Supervise and coordinate retail staff, assign duties, hire and train employees, and prepare work schedules. Order merchandise, authorize returns, maintain inventory, prepare sales and personnel reports, and resolve customer or supply issues.

Requirements

A secondary school graduation certificate and 1 year to less than 2 years of experience are specified. The role is on-site in Lamont, Alberta, and requires supervising staff and coordinating retail store operations.

Listed skills

• Customer service · Preferred
• Sales Reporting · Preferred
• issue resolution · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Task Assignment
• Hiring
• Staff Training
• Merchandise Ordering
• Returns Authorization
• Work Scheduling
• Sales Reporting
• Merchandising
• Issue Resolution
• Customer Service
• Inventory Management
• Team Coordination

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support

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