Store Manager - Retail

Job summary

Direct, evaluate, plan, and organize daily store operations, including managing staff and assigning duties. Analyze market trends and competitors, select and procure merchandise and services, and resolve customer issues and supply shortages.

Job details

Overview Languages English Education Secondary (high) school graduation certificate or equivalent experience Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Direct and control daily operations Evaluate daily operations Plan and organize daily operations Manage staff and assign duties Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales Determine merchandise and services to be sold Locate, select and procure merchandise for resale Resolve issues that may arise, including customer requests, complaints and supply shortages Supervise office and volunteer staff Additional information Work conditions and physical capabilities Fast-paced environment

What you’ll do

Direct, evaluate, plan, and organize daily store operations, including managing staff and assigning duties. Analyze market trends and competitors, select and procure merchandise and services, and resolve customer issues and supply shortages.

Requirements

Requires a secondary school graduation certificate or equivalent experience and 2 to less than 3 years of experience. The role is on-site in a fast-paced environment.

Listed skills

• Customer service · Preferred
• Procurement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Daily Operations Management
• Staff Management
• Workforce Scheduling
• Market Research
• Trend Analysis
• Consumer Demand Analysis
• Sales Forecasting
• Competitive Analysis
• Merchandise Selection
• Procurement
• Customer Service
• Complaint Resolution
• Supply Shortage Resolution
• Office Staff Supervision
• Volunteer Staff Supervision

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support

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